Partnership Course Catalog | NYS & CSEA Partnership

The Partnership Course Catalog

New York State managers and CSEA leaders can jointly request to bring a Partnership course to their agency or facility

Job Skills Key

Discover more than 100 available courses and webinars in the Partnership Course Catalog. Search by course title, category, or workforce development competency. Once you’ve found the offerings(s) that best meet your needs, submit a joint worksite training request.

Computer Skills and Technology
Critical Thinking, Problem-Solving, and Math
Interpersonal and Customer Relations

Professionalism and Self-Management
Trades, Safety, and Risk Management
Verbal and Written Communication

Course Title	Course Length	Competencies
Addressing Conflict in Customer Service	1-Hour Webinar	Interpersonal and Customer Relations
Addressing Conflict in the Workplace	1-Hour Webinar	Interpersonal and Customer Relations
Air Conditioning and Refrigeration Advanced	2 Days	Trades, Safety, and Risk Management
Air Conditioning and Refrigeration Basics	1 Day	Trades, Safety, and Risk Management
Air Conditioning and Refrigeration: EPA Section 608 Certification	2 Days	Trades, Safety, and Risk Management
Asbestos Awareness	One Half-Day	Trades, Safety, and Risk Management
Aspiring Leaders	3 Days	Professionalism and Self-Management
Avoiding Common Punctuation and Grammar Mistakes	1-Hour Webinar	Verbal and Written Communication
Back Injury Prevention	One Half-Day	Trades, Safety, and Risk Management
Best Practices for Interviews	1-Hour Webinar	Professionalism and Self-Management
Best Practices for Resumes and Cover Letters	1-Hour Webinar	Professionalism and Self-Management
Better Team Skills	1-Hour Webinar	Interpersonal and Customer Relations
Blueprint Reading Fundamentals	2 Days	Trades, Safety, and Risk Management
Boiler Safety Awareness	One Half-Day	Trades, Safety, and Risk Management
Building Better Work Relationships	1 Day	Interpersonal and Customer Relations
Career Options Within NYS Government Using GOT-IT	1-Hour Webinar	Professionalism and Self-Management
Carpentry Advanced	2 Days	Trades, Safety, and Risk Management
Carpentry Basics	1 Day	Trades, Safety, and Risk Management
Carpentry Intermediate	2 Days	Trades, Safety, and Risk Management
Chainsaw Safety Awareness	One Half-Day	Trades, Safety, and Risk Management
Communicating with Confidence	1-Hour Webinar	Interpersonal and Customer Relations
Computer Ergonomics Assessor Training	One Half-Day	Trades, Safety, and Risk Management
Control of Hazardous Energy (Lockout/Tagout)	One Half-Day	Trades, Safety, and Risk Management
Crafting Powerful Writing: Precision and Clarity	1-Hour Webinar	Verbal and Written Communication
Critical Thinking	1 Day	Critical Thinking, Problem-Solving, and Math
Customer Service	1 Day	Interpersonal and Customer Relations
Customer Service (Online)	2 Half-Days for 1 Week	Interpersonal and Customer Relations
Dealing with Stress	1-Hour Webinar	Professionalism and Self-Management
Education and Training: A Labor-Management Approach	1 Day	Professionalism and Self-Management
Effective Problem Solving	1 Day	Critical Thinking, Problem-Solving, and Math
Effective Reading Skills 1 (Online)	2 Half-Days for 6 Weeks	Verbal and Written Communication
Effective Reading Skills 2 (Online)	2 Half-Days for 6 Weeks	Verbal and Written Communication
Electricity Advanced	2 Days	Trades, Safety, and Risk Management
Electricity Basics	1 Day	Trades, Safety, and Risk Management
Energy Conservation: Alternative Technologies and Sustainability	1 Day	Trades, Safety, and Risk Management
English for Speakers of Other Languages 1	1 Day per Week for 6 Weeks	Verbal and Written Communication
English for Speakers of Other Languages 2	1 Day per Week for 6 Weeks	Verbal and Written Communication
Essentials of Report Writing	1-Hour Webinar	Verbal and Written Communication
Expanding Your Vocabulary	1-Hour Webinar	Verbal and Written Communication
Fall Protection Awareness	1 Day	Trades, Safety, and Risk Management
Financing Your Education	1-Hour Webinar	Professionalism and Self-Management
Focus on Pronunciation: Level 1	6 Days	Verbal and Written Communication
Focus on Pronunciation: Level 2	6 Days	Verbal and Written Communication
Forklift Operator Safety Awareness (Full Day)	1 Day	Trades, Safety, and Risk Management
Forklift Operator Safety Awareness (Half Day)	One Half-Day	Trades, Safety, and Risk Management
Get More Done with Keyboard Shortcuts	1-Hour Webinar	Computer Skills and Technology
Grammar and Punctuation Workshop	1 Day	Verbal and Written Communication
Home Ergonomics	1-Hour Webinar	Trades, Safety, and Risk Management
Influencing Without Authority	1-Hour Webinar	Interpersonal and Customer Relations
Internet Research Skills	1-Hour Webinar	Computer Skills and Technology

Course Title

Course Length

Competencies

Addressing Conflict in Customer Service

1-Hour Webinar