Addressing Conflict in the Workplace
Length: 1-Hour Webinar
Course Category: Interpersonal Communication
This webinar will help you navigate inevitable conflicts in the workplace and at home. Topics will include identifying various problem-solving styles, how they can work well together, and practical strategies for resolving everyday conflicts. By the end of the webinar, you will be able to:
- Recognize conflict as an opportunity for improvement.
- Identify the negative effects of unresolved conflict.
- Distinguish different reactions to conflict.
- Select strategies for navigating conflict in the moment.
Workforce Development Competency:
Interpersonal and Customer Relations