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Addressing Conflict in the Workplace

Length: 1-Hour Webinar
Course Category: Interpersonal Communication

This webinar will help you navigate everyday conflicts in the workplace. By the end of the webinar, you will be able to:

  • Recognize conflict as an opportunity for improvement.
  • Identify the negative effects of unresolved conflict.
  • Distinguish different reactions to conflict.
  • Select strategies for navigating conflict in the moment.
Workforce Development Competency: Interpersonal and Customer Relations