Partnership Course Catalog | NYS & CSEA Partnership

The Partnership Course Catalog

New York State managers and CSEA leaders can jointly request to bring a Partnership course to their agency or facility

Job Skills Key

Discover more than 100 available courses and webinars in the Partnership Course Catalog. Search by course title, category, or workforce development competency. Once you’ve found the offerings(s) that best meet your needs, submit a joint worksite training request.

Computer Skills and Technology
Critical Thinking, Problem-Solving, and Math
Interpersonal and Customer Relations

Professionalism and Self-Management
Trades, Safety, and Risk Management
Verbal and Written Communication

Course Title	Course Length	Competencies
Addressing Conflict in Customer Service	1-Hour Webinar	Interpersonal and Customer Relations
Addressing Conflict in the Workplace	1-Hour Webinar	Interpersonal and Customer Relations
Air Conditioning and Refrigeration Advanced	2 Days	Trades, Safety, and Risk Management
Air Conditioning and Refrigeration Basics	1 Day	Trades, Safety, and Risk Management
Air Conditioning and Refrigeration: EPA Section 608 Certification	2 Days	Trades, Safety, and Risk Management
Asbestos Awareness	One Half-Day	Trades, Safety, and Risk Management
Aspiring Leaders	3 Days	Professionalism and Self-Management
Avoiding Common Punctuation and Grammar Mistakes	1-Hour Webinar	Verbal and Written Communication
Back Injury Prevention	One Half-Day	Trades, Safety, and Risk Management
Best Practices for Interviews	1-Hour Webinar	Professionalism and Self-Management

Course Title

Course Length

Competencies

Addressing Conflict in Customer Service

1-Hour Webinar