The Partnership Course Catalog

New York State managers and CSEA leaders can jointly request to bring a Partnership course to their agency or facility
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Workforce Training Partnership Course Catalog
Request Workforce Training

Discover more than 100 courses and webinars. Search by course title, category, or workforce development competency to find the offerings that best meet employees’ needs. Once labor and management representatives have identified the appropriate training, complete and submit a joint Worksite Training Application.

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109 Results
Course Title Course Length Competencies
Crafting Powerful Writing: Precision and Clarity 1-Hour Webinar
  • Verbal and Written Communication
Critical Thinking 1 Day
  • Critical Thinking, Problem-Solving, and Math
Customer Service 1 Day
  • Interpersonal and Customer Relations
Customer Service (Online) 2 Half-Days for 1 Week
  • Interpersonal and Customer Relations
De-Escalation Basics 1-Hour Webinar
  • Trades, Safety, and Risk Management
Dealing with Stress 1-Hour Webinar
  • Professionalism and Self-Management
Developing Your Emotional Intelligence 1-Hour Webinar
  • Interpersonal and Customer Relations
DiSC for Labor-Management Leaders 1 Day
  • Interpersonal and Customer Relations
Effective De-Escalation Skills 1 Day
  • Trades, Safety, and Risk Management
Effective Problem Solving 1 Day
  • Critical Thinking, Problem-Solving, and Math
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