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Online Learning Certificate Programs

License and Registration Information
Online Learning Online Learning Certificate Programs

Earn a Certificate, Gain a Competitive Edge

Focus on making improvements to your computer skills, interpersonal communication, work management, or writing skills with our Online Learning Certificate Programs. 

A certificate can prepare CSEA-represented NYS employees to advance their careers or gain extra knowledge to stay competitive in their current positions.

The following certificate programs also offer an alternative to the mandatory in-person courses required for the state’s Administrative Assistant Traineeship. 

Eligible employees may apply for any of the following programs between February 9, 2023, and February 8, 2024. To earn a certificate, participants must successfully complete all required courses by February 9, 2024.

Supervisory approval is not required for courses taken outside of the normal workday.

Customer Service

Gain useful tips and strategies for working effectively with customers. Customer Service Online Learning Certificate Program Details 

Microsoft Word 2016 Basics

Build your skills with this popular computer application. Microsoft Word 2016 Basics Online Learning Certificate Program Details 

Successful Business Writing

Get a better understanding of grammar and the writing process to produce well-written documents. Successful Business Writing Online Learning Certificate Program Details 

The Organized Office Worker

Learn practical ways to take control of your schedule to organize and manage work more effectively. The Organized Office Worker Program Details 

How to Register

You must apply for a Partnership Online Learning License in the Statewide Learning Management System (SLMS) to participate. Once your license is approved, you can register in SLMS for the certificate program of your choice.  

Need Help?

Contact us at (800) 253-4332 or email [email protected].