Online Learning Certificate Programs
Take a Series of Online Courses with a Concentration in a Single Topic
Earn a Certificate, Gain a Competitive Edge
Earning a certificate is a great way to show employers you're serious about your professional development. It can also prepare you to advance your career or gain the extra knowledge you need to stay competitive in your current position.
All learning takes place in the Statewide Learning Management System (SLMS).
Six-Month Certificate Program - Newly Available
Apply by January 21, 2025. You must complete all required courses by January 21, 2025, to earn a certificate.
This program DOES NOT count as an alternative to the in-person courses required for the Administrative Assistant Traineeship.
Diversity, Equity, and Inclusion
SLMS Code: P_DEI24
Develop your knowledge and skills in the topics of diversity, equity, and inclusion (DEI) to foster a thriving and cohesive team.
Full Year Certificate Programs
Apply by February 10, 2025. You must complete all required courses successfully by February 11, 2025, to earn a certificate.
These programs serve as an alternative to the in-person courses required for the state's Administrative Assistant Traineeship.
Customer Service
SLMS Code: P_CS24
Get useful tips and strategies for working effectively with customers.
Microsoft Word 2016 Basics
SLMS Code: P_MWBASICS24
Enhance your knowledge in this popular computer application.
Successful Business Writing
SLMS Code: P_SBW24
Gain the skills you need to produce well-written documents.
The Organized Office Worker
SLMS Code: P_OOW24
Discover strategies to better manage and take control of your time.
Two Step Registration Process
To participate, you must follow a two-step registration process.
The process varies for CSEA-represented NYS employees and Management/Confidential NYS employees. Follow the steps below to get started.
Step 1
CSEA-represented NYS employees
You must first apply for a "Partnership Online Learning License Program" (SLMS Code: P_OL_Program) in SLMS. It may take up to five days to process your request.
NYS Management/Confidential Employees
You must have access to an Empire KnowledgeBank license in SLMS to participate in a certificate program. Contact your agency training director for more information.
Step 2
Register for a Certificate Program
Once you have the appropriate license, you can access all of the courses in the certificate program. To search and register for a certificate program, enter the relevant code in SLMS.
What To Expect
Convenience
All courses are available online in SLMS so you can learn at your own pace from anywhere. Participation at work requires supervisory approval.
New Skills and Knowledge
With access to an extensive collection of online courses, books, and videos, you'll gain new skills and knowledge you can apply to your job and personal life.
A Competitive Edge
Earning a certificate demonstrates your motivation to learn and your understanding of the content area. Showcase your achievement in your resume, portfolio, and at job interviews.
Need Help?
Make sure you’re visiting the Statewide Learning Management System (SLMS) using Google Chrome. If you don't have the internet browser on your computer now, submit a ticket to ITS to have it installed.
You will not be able to access any of the courses in the certificate program until you have followed the two-step registration process noted above. Please allow up to five business days for license approval. New state employees typically won’t get access to SLMS until after their first paycheck.
Still need help? Contact us at (800) 253-4332 or email [email protected].