Online Learning Certificate Programs
Take a Series of Online Courses with a Concentration in a Single Topic
Online Learning
Online Learning Certificate Programs
Earn a Certificate, Gain a Competitive Edge
Earning a certificate is a great way to show employers you're serious about your professional development. It can also prepare you to advance your career or gain the extra knowledge needed to stay competitive in your current position.
All learning takes place in the Statewide Learning Management System (SLMS).
Print and share the Online Learning Certificate Program Flyer (PDF).
Six-Month Certificate Programs - Newly Available!
Apply by September 14, 2025. You must complete all required courses by September 15, 2025, to earn a certificate.
These six-month programs DO NOT count as an alternative to the in-person courses required for the Administrative Assistant Traineeship.
Critical Thinking and Problem Solving
SLMS Code: P_CTPS25
Develop your knowledge and skills in critical thinking and problem solving. Apply the critical thinking process to solve work-related obstacles and reach your project goals.
Microsoft Collaboration Tools
SLMS Code: P_MCT25
Collaborate with Microsoft Teams, One Drive, and SharePoint. Discover how to create, share, and review files with your team across platforms.
Full Year Certificate Programs
Apply by February 12, 2026. You must complete all required courses successfully by February 13, 2026, to earn a certificate.
These full year programs serve as an alternative to the in-person courses required for the state's Administrative Assistant Traineeship.
Customer Service
SLMS Code: P_CS25
Get useful tips and strategies for working effectively with customers.
Microsoft Word Basics
SLMS Code: P_MWBASICS25
Enhance your knowledge in this popular computer application.
Successful Business Writing
SLMS Code: P_SBW25
Gain the skills you need to produce well-written documents.
The Organized Office Worker
SLMS Code: P_OOW25
Discover strategies to better manage and take control of your time.
Two Step Registration Process
To participate, you must follow a two-step registration process.
The process varies for CSEA-represented NYS employees and Management/Confidential NYS employees. Follow the steps below to get started.
Step 1
CSEA-represented NYS employees
You must first apply for a "Partnership Online Learning License Program" (SLMS Code: P_OL_Program) in SLMS. It may take up to five days to process your request.
NYS Management/Confidential Employees
You must have access to an Empire KnowledgeBank license in SLMS to participate in a certificate program. Contact your agency training director for more information.
Step 2
Register for a Certificate Program
Once you have the appropriate license, you can access all of the courses in the certificate program. To search and register for a certificate program, enter the relevant code in SLMS.
What To Expect
Convenience
All courses are available online in SLMS so you can learn at your own pace from anywhere. Participation at work requires supervisory approval.
New Skills and Knowledge
With access to an extensive collection of online courses, books, and videos, you'll gain new skills and knowledge you can apply to your job and personal life.
A Competitive Edge
Earning a certificate demonstrates your motivation to learn and your understanding of the content area. Showcase your achievement in your resume, portfolio, and at job interviews.
Need Help?
Make sure you’re visiting the Statewide Learning Management System (SLMS) using Google Chrome. If you don't have the internet browser on your computer now, submit a ticket to ITS to have it installed.
You will not be able to access any of the courses in the certificate program until you have followed the two-step registration process noted above. Please allow up to five business days for license approval. New state employees typically won’t get access to SLMS until after their first paycheck.
Still need help? Contact us at (800) 253-4332 or email [email protected].