Online Learning Certificate Programs
Take a Series of Online Courses with a Concentration in a Single Topic
Online Learning
Online Learning Certificate Programs
Earn a Certificate, Gain a Competitive Edge
Earning a certificate is a great way to show employers you're serious about your professional development. It can also prepare you to advance your career or gain the extra knowledge needed to stay competitive in your current position.
All learning takes place in the Statewide Learning Management System (SLMS).
Print and share the Online Learning Certificate Program Flyer (PDF).
Six-Month Certificate Programs - Newly Available
September 16, 2025 - March 15, 2026.
Apply by March 14, 2026. You must complete all required courses by March 15, 2026 to earn a certificate.
These six-month programs DO NOT count as an alternative to the in-person courses required for the Administrative Assistant Traineeship.
Building Conflict Resolution Skills
SLMS Code: P_BCRS25
Build strategies to support a positive work environment and learn to manage and prevent conflict.
Microsoft Excel 365 Basics
SLMS Code: P_MEB25
Learn fundamental tools to manage and format data, spreadsheets, and tables in Excel 365.
Full Year Certificate Programs
February 14, 2025 - February 13, 2026
Apply by February 12, 2026. You must complete all required courses successfully by February 13, 2026, to earn a certificate.
These full year programs serve as an alternative to the in-person courses required for the state's Administrative Assistant Traineeship.
Customer Service
SLMS Code: P_CS25
Get useful tips and strategies for working effectively with customers.
Microsoft Word Basics
SLMS Code: P_MWBASICS25
Enhance your knowledge in this popular computer application.
Successful Business Writing
SLMS Code: P_SBW25
Gain the skills you need to produce well-written documents.
The Organized Office Worker
SLMS Code: P_OOW25
Discover strategies to better manage and take control of your time.
Complete the Two-Step Registration Process
To participate, you must follow our two-step registration process. The first step varies for CSEA-represented NYS employees and Management/Confidential NYS employees.
STEP 1
CSEA-represented NYS employees: Apply for a Partnership Online Learning License in the Statewide Learning Management System. Search P_OL_Program in SLMS. Please allow up to five business days for license approval.
NYS Management/Confidential Employees: Contact your agency training director to obtain an Empire KnowledgeBank license if you don't have one already.
STEP 2
Once you have an active Partnership Online Learning License, you can access all of the courses in the certificate program. To search and register for a certificate program, enter the relevant SLMS Code in the SLMS search field.
What To Expect
Learn at Your Own Pace
All courses are available online in SLMS so you can learn at your own pace from anywhere. Participation at work requires supervisory approval.
Gain New Skills and Knowledge
With access to an extensive collection of online courses, books, and videos, you'll gain new skills and knowledge you can apply to your job and personal life.
Gain A Competitive Edge
Earning a certificate demonstrates your motivation to learn and your understanding of the content area. Showcase your achievement in your resume, portfolio, and at job interviews.
Need Help?
You will not be able to access any of the courses in the certificate program until you have followed the two-step registration process noted above. Please allow up to five business days for license approval. New state employees typically won’t get access to SLMS until after their first paycheck.
Still need help?
Contact us at (800) 253-4332 or email [email protected].