Skills for Success Course Catalog
Courses and webinars that allow CSEA-represented employees to acquire knowledge and develop the job skills required to advance their careers.
Use the filters to locate courses you want to take. For course details, select the course you are interested in by clicking on the course title.
Learn more about Workforce Development Competencies
Title | Course Category | Course Type | Region | Location Sort ascending | Course Start Date |
---|---|---|---|---|---|
Customer Service | Interpersonal Communication | Classroom | Western | Western New York DDSO | March 7, 2024 |
Addressing Conflict in Customer Relations | Interpersonal Communication | Webinar | Statewide | Webinar | March 7, 2024 |
Communicating with Confidence | Interpersonal Communication | Webinar | Statewide | Webinar | March 13, 2024 |
Managing Emotions in the Workplace | Interpersonal Communication | Webinar | Statewide | Webinar | April 3, 2024 |
Managing Stress in Customer Relations | Interpersonal Communication | Webinar | Statewide | Webinar | March 21, 2024 |
Building Better Work Relationships | Interpersonal Communication | Classroom | Western | SUNY Brockport | April 30, 2024 |
Practical Skills for Resolving Conflict | Interpersonal Communication | Classroom | Western | SUNY Brockport | March 5, 2024 |
Practical Skills for Resolving Conflict | Interpersonal Communication | Classroom | Long Island | Perry B. Duryea State Office Building | February 27, 2024 |
Customer Service | Interpersonal Communication | Classroom | Capital | Office of General Services | February 28, 2024 |
Practical Skills for Resolving Conflict | Interpersonal Communication | Classroom | Capital | Department of Labor | March 19, 2024 |