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Learn more about Workforce Development Competencies
| Title | Course Category | Course Type | Region | Location | Course Start Date |
|---|---|---|---|---|---|
| Addressing Conflict in the Workplace | Interpersonal Communication | Webinar | Statewide | Webinar | September 4, 2025 |
| Best Practices for Resumes and Cover Letters | Individual Development | Webinar | Statewide | Webinar | September 9, 2025 |
| Career Options Within NYS Government Using GOT-IT | Individual Development | Webinar | Statewide | Webinar | October 22, 2025 |
| Communicating with Confidence | Interpersonal Communication | Webinar | Statewide | Webinar | September 11, 2025 |
| Crafting Powerful Writing: Precision and Clarity | Writing Skills | Webinar | Statewide | Webinar | November 5, 2025 |
| Dealing with Stress | Individual Development | Webinar | Statewide | Webinar | September 30, 2025 |
| De-Escalation Basics | Safety and Health | Webinar | Statewide | Webinar | October 8, 2025 |
| Essentials of Report Writing | Writing Skills | Webinar | Statewide | Webinar | December 16, 2025 |
| Expanding Your Vocabulary | Writing Skills | Webinar | Statewide | Webinar | September 25, 2025 |
| Financing Your Education | Individual Development | Webinar | Statewide | Webinar | November 20, 2025 |
| Get More Done with Keyboard Shortcuts | Computer Skills | Webinar | Statewide | Webinar | December 3, 2025 |
| Home Ergonomics | Safety and Health | Webinar | Statewide | Webinar | November 12, 2025 |
| Influencing Without Authority | Interpersonal Communication | Webinar | Statewide | Webinar | October 23, 2025 |
| Introduction to Critical Thinking | Work Management | Webinar | Statewide | Webinar | October 16, 2025 |
| Job Etiquette | Interpersonal Communication | Webinar | Statewide | Webinar | December 10, 2025 |
| Know Your Credit Report | Individual Development | Webinar | Statewide | Webinar | October 21, 2025 |
| Manage Your Money | Individual Development | Webinar | Statewide | Webinar | November 18, 2025 |
| Managing Emotions in Customer Service | Interpersonal Communication | Webinar | Statewide | Webinar | December 2, 2025 |
| Merit System: Examinations and Eligible Lists | Individual Development | Webinar | Statewide | Webinar | November 19, 2025 |
| Microsoft Outlook: Managing Contacts and Tasks | Computer Skills | Webinar | Statewide | Webinar | November 6, 2025 |
| Microsoft Outlook: Organizing and Managing Your Email | Computer Skills | Webinar | Statewide | Webinar | October 7, 2025 |
| Microsoft Outlook: Working with Calendars | Computer Skills | Webinar | Statewide | Webinar | September 10, 2025 |
| Preventing Slips, Trips, and Falls for the Outdoor Worker | Safety and Health | Webinar | Statewide | Webinar | September 17, 2025 |
| Professional Email that Gets Results | Writing Skills | Webinar | Statewide | Webinar | December 4, 2025 |
| Protect Your Identity | Individual Development | Webinar | Statewide | Webinar | December 17, 2025 |
| Situational Awareness | Safety and Health | Webinar | Statewide | Webinar | December 9, 2025 |
| Snow Removal Safety | Safety and Health | Webinar | Statewide | Webinar | October 15, 2025 |
| Take Control of Your Time | Work Management | Webinar | Statewide | Webinar | December 18, 2025 |
| The Foundations of Good Writing | Writing Skills | Webinar | Statewide | Webinar | October 14, 2025 |