Length: 1-Hour Webinar
Class Dates: 29-Sep-26
Start Time: 10:00 AM
End Time: 11:00 AM
Class Type: Webinar
Course Category: Safety and Health
Region: Statewide
Location: Webinar
SLMS Class Code: P_OE_R7_6477
This webinar is for all New York State employees and focuses on the basics of de-escalating potential conflicts in the workplace. By the end of the webinar, you will be able to:
- Recognize the warning signs and stages of potential conflict.
- Identify de-escalation strategies, including when and how to apply them.
- Identify when and how to remove yourself from a situation.
Workforce Development Competency:
Trades, Safety, and Risk Management