Introduction to Critical Thinking

July 9, 2024 

Time: 1-2 p.m. 
SLMS Class Code: P_OE_R7_5872
Course Category: Work Management 
Workforce Development Competency: Critical Thinking, Problem-Solving, and Math

Are you interested in improving your critical thinking skills but don’t know where to start? This webinar will introduce you to the basics of critical thinking, help you assess issues from a different perspective, and provide you tools to apply in different situations. 

By the end of the webinar, participants will be able to:

• Define critical thinking.
• Recognize barriers to critical thinking and how to overcome them.
• Apply the critical thinking process.

Financing Your Education

July 10, 2024

Time: 10-11 a.m. 
SLMS Class Code: P_OE_R7_5873
Course Category: Individual Development 
Workforce Development Competency: Professionalism and Self-Management

Do you want to go back to school, but you’re unsure how to do it? Continuing your education can feel stressful, but it doesn’t have to be that way. This webinar will explain grants, loans, scholarships, tuition benefits, and tax credits. 

By the end of the class, participants will be able to:

• Define the cost of attendance.​
• Recognize how to make school more affordable.
• Identify and compare the different ways to pay for school.

Microsoft Outlook: Organizing and Managing Your Email

July 11, 2024 

Time: 3-4 p.m. 
SLMS Class Code: P_OE_R7_5874
Course Category: Computer Skills
Workforce Development Competency: Computer Skills and Technology

Is your inbox out of control? This webinar provides tips and tricks for managing email messages using Microsoft Outlook. Viewing and sorting email messages, deleting messages, and organizing messages will be covered.

By the end of the class, participants will be able to:

• Compare methods of sorting and viewing email messages.
• Identify ways of searching for email messages.
• Construct a strategy to organize email messages using folders.

Emotional Intelligence in Customer Relations

July 16, 2024

Time: 1-2 p.m. 
SLMS Class Code: P_OE_R7_5875
Course Category: Interpersonal Communication
Workforce Development Competency: Interpersonal and Customer Relations

Emotional intelligence is the ability to identify our own emotions and respond appropriately to the emotions of others.  Designed specifically for customer service providers, this webinar offers a basic introduction to emotional intelligence and relays useful strategies for incorporating emotional intelligence skills into customer service interactions.

By the end of the class, participants will be able to:

• Identify four primary emotional intelligence skills. 
• Recognize the benefits of using emotional intelligence in customer service interactions. 
• Apply emotional intelligence skills to customer service scenarios.

Understanding Today's Computer

July 17, 2024

Time: 10-11 a.m. 
SLMS Class Code: P_OE_R7_5876
Course Category: Computer Skills
Workforce Development Competency: Computer Skills and Technology

This webinar helps employees gain knowledge about common computing devices and their overall impact on today’s workforce and society. It will cover the practical uses of popular trends in computers and related technologies.

By the end of the class, participants will be able to:

• Develop an understanding of common computing devices like smartphones, tablets, and laptops. 
• Become familiar with terminology related to current technology, such as cloud computing, computer security, and social media. 
• Discover tips and techniques all computer users should know.

Protect Your Identity

July 18, 2024

Time: 1-2 p.m. 
SLMS Class Code: P_OE_R7_5877
Course Category: Individual Development 
Workforce Development Competency: Professionalism and Self-Management

Identity theft is one of the fastest growing crimes committed today. This webinar provides an overview of identity theft and offers participants methods they can use on an ongoing basis to protect themselves from falling victim to this growing crime. 

By the end of the class, participants will be able to:

• Explore various types of personal identifiable information. 
• Identify different methods to limit exposure to thieves. 
• Discuss the steps to take if you have been a victim of identity theft.

Career Options Within NYS Government Using GOT-IT

July 23, 2024

Time: 10-11 a.m. 
SLMS Class Code: P_OE_R7_5878
Course Category: Individual Development
Workforce Development Competency: Professionalism and Self-Management

During this webinar, the Department of Civil Service’s Career Mobility Office (CMO) will demonstrate a useful online resource tool called GOT-IT (Glossary of Titles – Inquiry Tool) to assist State employees in searching for specific job titles, occupations, career ladders, and career mobility opportunities.

By the end of the class, participants will be able to:

• Discover how to access and navigate GOT-IT. 
• Distinguish the four different search mechanisms that provide information on specific titles, agencies, occupations, and geographic locations. 
• Identify other useful career development links and resources.

Get More Done with Keyboard Shortcuts

July 24, 2024 

Time: 1-2 p.m. 
SLMS Class Code: P_OE_R7_5879
Course Category: Computer Skills
Workforce Development Competency: Computer Skills and Technology

This webinar will present participants with ways to become more productive and get more done by using Windows functions and shortcuts. Participants will be able to explain keyboard shortcuts, functions, and modifiers. The skills developed in this course will help participants identify the most essential shortcuts to help them work smarter – not harder. Finally, participants will be introduced to best practices to help them work more effectively.

By the end of the webinar, participants will be able to:

• Recognize benefits of keyboard shortcuts. 
• Explain keyboard shortcuts, functions, and modifiers. 
• Identify the most essential shortcuts. 
• Discuss best practices for keyboard shortcuts.

Preparing for a Civil Service Exam

 July 25, 2024

Time: 10-11 a.m. 
SLMS Class Code: P_OE_R7_5880
Course Category: Individual Development
Workforce Development Competency: Professionalism and Self-Management

Preparing for a NYS Civil Service exam can feel stressful and overwhelming, but it doesn’t have to be that way. This webinar will show you tips and tricks to successfully navigate the process from the initial exam announcement to the post-test scoring.

By the end of the course, participants will be able to:

• Recognize the examination process. 
• Describe strategies for answering multiple choice questions. 
• Identify what happens on the day of the test. 
• Recognize the scoring, canvassing, and hiring process.

Study Skills to Build Success

July 30, 2024

Time: 10-11 a.m. 
SLMS Class Code: P_OE_R7_5881
Course Category: Individual Development 
Workforce Development Competency: Professionalism and Self-Management

Are you thinking about going back to school to further your career? In this webinar, we will discuss skills that will help you reach your goals such as time management, support systems, proven study techniques, and overcoming test anxiety.

By the end of the class, participants will be able to:

• Recognize the importance of growth mindset and time management. 
• Identify resources and support systems. 
• Use study techniques to improve recall. 
• Discover how to overcome test anxiety and prepare for tests.

Manage Your Money

July 31, 2024

Time: 1-2 p.m.
SLMS Class Code: P_OE_R7_5882
Course Category: Individual Development
Workforce Development Competency: Professionalism and Self-Management

This webinar will help you develop your money management skills and reduce the stress created by financial difficulties. You will discover ways to track your expenses, spend less than you earn, and set and follow a budget. 

By the end of the class, participants will be able to:

• Determine your current income and expenses. 
• Identify your financial goals and priorities. 
• Develop a budget that works for your household.

Using the Tuition Benefits Program

August 1, 2024

Time: 1-2:30 p.m.
SLMS Class Code: P_OE_R7_5883
Course Category: Individual Development
Workforce Development Competency: Professionalism and Self-Management

This webinar is open only to CSEA-represented NYS employees.

Interested in returning to school to work on a degree but not sure how to pay for it? Interested in taking courses to become eligible for a Civil Service examination or to improve your current job skills? This webinar provides information about using the Partnership's Tuition Benefits Program to help pay for courses. 

By the end of the webinar, participants will be able to:

• Determine their eligibility for tuition benefits. 
• Identify the different types of benefits available and the types of courses covered. 
• Discover how to apply for and use their benefits, cancel a benefit, change courses and schools, or drop a course. 
• Gain knowledge about benefit coverage limits.