Skip to main content

Summer Webinars Courses

Register for a Summer Webinar Course
SHARE
Summer Webinars Summer Webinars Courses

July Webinars


The Foundations of Good Writing

Course Date: July 6, 2022

Course Time: 10:00 a.m. - 11:00 a.m.

SLMS Course Code: P_OE_R7_5341

Course Category: Writing Skills

Course Workforce Competency: Verbal and Written Communication

Do you struggle with writer’s block? Are you unsure how to start writing? This webinar discusses the foundational skills for good writing: knowing your audience, your purpose, and organizing your thoughts clearly. Whether you write emails, reports, or anything in between, this webinar is for you. By the end of the webinar, participants will be able to:

  • Recognize the importance of writing with readers in mind.
  • Define the purpose of a particular writing task.
  • Choose the best way to organize your writing to guide your reader.
  • Identify basic structural elements that you can use to enhance your writing.
     
Get More Done with Keyboard Shortcuts

Course Date: July 7, 2022

Course Time: 3:00 p.m. - 4:00 p.m.

SLMS Course Code: P_OE_R7_5342

Course Category: Computer Skills

Course Workforce Competency: Computer Skills and Technology

This webinar will present participants with ways to become more productive and get more done by using Windows functions and shortcuts. Participants will be able to explain keyboard shortcuts, functions, and modifiers. The skills developed in this course will help participants identify the most essential shortcuts to help them work smarter – not harder. Finally, participants will be introduced to best practices to help them work more effectively. By the end of the webinar, participants will be able to:

  • Recognize benefits of keyboard shortcuts.
  • Explain keyboard shortcuts, functions, and modifiers.
  • Identify the most essential shortcuts.
  • Discuss best practices for keyboard shortcuts.

 

Microsoft Teams Basics

Course Date: July 12, 2022

Course Time: 10:00 a.m. - 11:00 a.m.

SLMS Course Code: P_OE_R7_5343

Course Category: Computer Skills

Course Workforce Competency: Computer Skills and Technology

Are you new to Microsoft Teams? This is the webinar for you! In this webinar, we’ll show you how to use the basic features of Teams, including how to send and reply to a chat message, participate in a meeting, and collaborate on files and documents. By the end of the webinar, participants will be able to:

  • Describe the basic features of Teams.
  • Illustrate how to use chat messages and channel postings in Teams.
  • Identify how to schedule and participate in a meeting.
  • Recognize the benefits of collaborating on files and documents.

 

Job Etiquette

Course Date: July 13, 2022

Course Time: 1:00 p.m. - 2:00 p.m.

SLMS Course Code: P_OE_R7_5344

Course Category: Interpersonal Communication

Course Workforce Competency: Professionalism and Self-Management

Job etiquette refers to good manners and proper behavior that are essential to one’s professional growth. This webinar focuses on proper conduct in a work environment and will cover such topics as appropriate communication, behavior, and dress. By the end of the webinar, participants will be able to:

  • Identify useful tips for working in a cubicle environment.
  • Gain knowledge about proper work attire.
  • Develop good office telephone etiquette.

 

Emotional Intelligence in Customer Relations

Course Date: July 14, 2022

Course Time: 1:00 p.m. - 2:00 p.m.

SLMS Course Code: P_OE_R7_5345

Course Category: Interpersonal Communication

Course Workforce Competency: Interpersonal and Customer Relations

Emotional intelligence is the ability to identify our own emotions and respond appropriately to the emotions of others. Designed specifically for customer service providers, this webinar offers a basic introduction to emotional intelligence and relays useful strategies for incorporating emotional intelligence skills into customer service interactions. By the end of the webinar, participants will be able to:

  • Identify four primary emotional intelligence skills.
  • Recognize the benefits of using emotional intelligence in customer service interactions.
  • Apply emotional intelligence skills to customer service scenarios.

 

Problem Solving - A Six Step Process

Course Date: July 19, 2022

Course Time: 10:00 a.m. - 11:00 a.m.

SLMS Course Code: P_OE_R7_5346

Course Category: Work Management 

Course Workforce Competency:  Critical Thinking, Problem-Solving, and Math

Are you looking for a tool to help you resolve workplace problems? This webinar will introduce you to the Six-Step Problem-Solving Process: a simple method you can apply to typical problems in the workplace. By the end of the webinar, participants will be able to:

  • Define the problem and identify its root causes.
  • Apply strategies to generate solutions and select the best option.
  • Recognize how to implement and evaluate a plan.

 

Crafting Powerful Writing: Precision and Clarity

Course Date: July 20, 2022

Course Time: 10:00 a.m. - 11:00 a.m.

SLMS Course Code: P_OE_R7_5348

Course Category: Writing Skills

Course Workforce Competency: Verbal and Written Communication

Do you want to make sure people read what you write? Learn to write clearly and concisely to make your emails and reports more powerful. In this webinar, we’ll focus on rephrasing sentences, choosing simple but precise words, and tips for proofreading to improve your writing. By the end of the webinar, participants will be able to:

  • Discover methods to organize your thoughts for clearer writing.
  • Identify how to create clear, concise sentences.
  • Choose appropriate, effective vocabulary.
  • Discover methods to proofread your writing.

 

Merit System: Transfers

Course Date: July 20, 2022

Course Time: 1:00 p.m. - 2:00 p.m.

SLMS Course Code: P_OE_R7_5347

Course Category: Individual Development 

Course Workforce Competency: Professionalism and Self-Management

Are you ready for a career move? Have you ever wondered what job titles you may transfer to and how to apply? Do you know where to start? If you’ve been appointed from a list, you may have opportunities to transfer to other titles, and this webinar is for you. By the end of the webinar, participants will be able to:

  • Differentiate between different types of transfers and when each may be applicable.
  • Review eligibility requirements for transfer.
  • Explore available resources to determine transfer opportunities.

 

A Career in Nursing: Is it Right for You?

Course Date: July 21, 2022

Course Time: 1:00 p.m. - 2:00 p.m.

SLMS Course Code: P_OE_R7_5349

Course Category: Individual Development 

Course Workforce Competency: Professionalism and Self-Management

Are you considering a career in nursing but want to know more? Nursing is a very popular career choice, but is it the right career for you? This webinar can help you make an informed career decision. By the end of the webinar, participants will be able to:

  • Gain knowledge about the education, training, certification, and New York State licensing requirements for each level of nursing.
  • Identify the rewards and demands of a career in nursing.
  • Explore job titles and nursing positions in New York State government.

 

Better Team Skills

Course Date: July 26, 2022

Course Time: 10:00 a.m. - 11:00 a.m.

SLMS Course Code: P_OE_R7_5350

Course Category: Interpersonal Communication 

Course Workforce Competency: Interpersonal and Customer Relations

Are you a team player? Do you enjoy group projects or dread them? In this webinar, we will discuss the importance of teamwork and some things you can do to improve your experience working in teams. By the end of the webinar, participants will be able to:

  • Recognize the value of teamwork.
  • Identify important qualities for the effective team member.
  • Select strategies to improve collaboration.

 

Preparing for a Civil Service Exam

Course Date: July 27, 2022

Course Time: 7:00 a.m. - 8:00 a.m.

SLMS Course Code: P_OE_R7_5351

Course Category: Individual Development 

Course Workforce Competency: Professionalism and Self-Management

Preparing for a NYS Civil Service exam can feel stressful and overwhelming. But it doesn’t have to be that way. This webinar will show you tips and tricks to successfully navigate the process from the initial exam announcement to the post-test scoring. By the end of the webinar, participants will be able to:

  • Recognize the examination process.
  • Describe strategies for answering multiple-choice questions.
  • Identify what happens on the day of the test.
  • Recognize the scoring, canvassing, and hiring process.

 

Organizing Your Workspace for Increased Productivity

Course Date: July 28, 2022

Course Time: 10:00 a.m. - 11:00 a.m.

SLMS Course Code: P_OE_R7_5352

Course Category: Work Management 

Course Workforce Competency: Professionalism and Self-Management

Is your desk cluttered? Do you find it hard to find files, or even just your phone? Whether you’re new to organizing or just looking for some new ideas, this is the class for you. In this one-hour, we’ve gathered tips and strategies on how to organize your workspace for increased productivity. By the end of the webinar, participants will be able to:

  • Identify the benefits of an organized workspace.
  • Recognize what a productive workspace looks like.
  • Apply the process for creating a clutter-free workspace in a work scenario.
  • Recognize how to maintain a productive workspace.

 

August Webinars

 

Introduction to Critical Thinking

Course Date: August 2, 2022

Course Time: 10:00 a.m. - 11:00 a.m.

SLMS Course Code: P_OE_R7_5354

Course Category: Work Management 

Course Workforce Competency: Critical Thinking, Problem-Solving, and Math

Are you interested in improving your critical thinking skills but don’t know where to start? This webinar will introduce you to the basics of critical thinking, help you assess issues from a different perspective, and provide you tools to apply in different situations. By the end of the webinar, participants will be able to:

  • Define critical thinking.
  • Recognize barriers to critical thinking and how to overcome them.
  • Apply the critical thinking process.

 

Communicating with Confidence

Course Date: August 2, 2022

Course Time: 3:00 p.m. - 4:00 p.m.

SLMS Course Code: P_OE_R7_5353

Course Category: Interpersonal Communication

Course Workforce Competency: Interpersonal and Customer Relations

This webinar introduces participants to interpersonal communication skills and focuses on speaking with confidence. The basic elements of the communication model will be reviewed along with verbal and non-verbal communication. This webinar was designed to help participants increase their level of confidence when communicating at work. By the end of the webinar, participants will be able to:

  • Demonstrate effective interpersonal communication skills.
  • Identify the qualities of a confident speaker.
  • Recognize the barriers to communicating with confidence.
  • Identify strategies to help speak with confidence.
     
Microsoft Outlook 2016: Working with Calendars

Course Date: August 3, 2022

Course Time: 1:00 p.m. - 2:00 p.m.

SLMS Course Code: P_OE_R7_5355

Course Category: Computer Skills

Course Workforce Competency: Computer Skills and Technology

Are you looking to manage your meetings and appointments in a more efficient way? This webinar will teach you how to do just that using Microsoft Outlook's calendar. Topics include scheduling appointments, meetings, and all-day events, as well as sharing calendars. By the end of the webinar, participants will be able to:

  • Identify steps to schedule appointments, meetings, and all-day events.
  • Explain the benefits of sharing and managing calendars.
  • Describe best practices in managing calendars.

 

Preventing Slips, Trips, and Falls for the Outdoor Worker

Course Date: August 4, 2022

Course Time: 10:00 a.m. - 11:00 a.m.

SLMS Course Code: P_OE_R7_5356

Course Category: Safety and Health

Course Workforce Competency: Trades, Safety, and Risk Management

In this webinar, participants will learn about preventing slips, trips, and falls when working outdoors. Topics include common causes, proper footwear, safe pathways, gaits, and appropriate surfaces. By the end of the webinar, participants will be able to:

  • Identify common causes of outdoor slips, trips, and falls.
  • Discuss how to choose appropriate shoes for outdoors.
  • Describe how to pick the safest outdoor pathway.
  • Recognize the common gaits and appropriate surfaces.