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Microsoft Word 2016 Basics (​​​​​​​SLMS Code: P_MWBASICS24)

Online Learning Certificate Program

Improve Your Microsoft Word Skills

Enhance your knowledge of this popular computer application.

By completing the program, you will:

You can expect to enhance your job-based skills in the Computer Skills and Technology workforce development competency. 

Required Courses

Explore all of the courses you'll take in this program. You'll find the course name, a description, and the length of time it will take to complete each course below. We recommend you complete the courses in the order they appear below.


Working with the Interface and Performing Basic Tasks in Word 2016 (1 Hour)          

Microsoft Word 2016 makes it easy to create, manipulate, and work with documents. In this course, you'll learn how to get started with Word 2016. The course provides an overview of the Word 2016 interface and its new features and demonstrates how to use Word 2016 to create, proofread, save, and print documents.   


Formatting Text in Word 2016 (1.2 Hours)

Microsoft Word 2016 provides a range of options for formatting and styling text. In this course, you'll learn how to create professional-looking documents by controlling the font and size settings, style, alignment, and spacing of both characters and paragraphs.  


Customizing Options and Using Document Views in Word 2016 (0.7 Hours)

Microsoft Word 2016 enables users to change a number of default settings to suit their preferences and to view documents in different ways. In this course, you'll learn how to access and change various program defaults. You'll also learn how to zoom in or out of documents, change document views to suit different purposes, and navigate easily between documents in Word 2016.


Creating and Formatting Tables in Word 2016 (0.5 Hours)

Microsoft Word 2016 provides tools that make it easy to create, format and manipulate tables. In this course, you'll learn different methods for creating and adjusting tables, applying table styles, and formatting the content in table cells. You'll also learn how to apply shading and borders to tables.   


Headers, Footers, Page Numbering, and Layout in Word 2016 (0.7 Hours)

Headers, footers, and appropriate page layouts, play an important role in making documents look professional. In this course, you'll learn about all the options for creating headers and footers, adding page numbering and the date and time, and creating custom page layouts for documents in Word 2016.  


Using the Navigation Pane and Creating Lists in Word 2016 (0.5 Hours)

In Microsoft Word 2016, the Navigation pane makes it easy to find and navigate to specific content. In this course, you'll learn about the options it provides for finding and replacing specific items or attributes in a document. You'll also learn how to create professional-looking bulleted, numbered, and tabbed lists.   


Using Illustrations, Styles, and Themes in Word 2016 (1 Hour)

You can add several types of illustrations, such as pictures, screen clippings, shapes, charts, and WordArt, to documents in Microsoft Word 2016. You can also enhance documents by adding properly positioned text, along with attractive formatting and page backgrounds. In this course, you'll learn how to insert and work with different types of graphic and text content, how to use special paste options, and how to apply styles, themes, and backgrounds.


Designing and Formatting Illustrations in Word 2016 (0.9 Hours)

Enhance Word 2016 documents with decorative, professional-looking illustrations using the Format and Design ribbons dedicated to Shapes, Pictures, Charts, Textboxes, WordArt, and SmartArt. In addition, this course also addresses more complex formatting. Some of these skills, for instance, section breaks and pagination options, are beneficial when working with large documents which require complex formatting.  

Optional Learning

Want to learn more? Once you've completed all of the required courses, consider continuing your learning with the following optional activities. Unlike the required courses, you do not need to complete these to earn your certificate

Digital Books and Videos

Discover a world of resources with the Empire KnowledgeBank (EKB) and Skillsoft eBook and Video Portal. Search EKBSS_TMPL20150123135209420 in SLMS. You'll gain access to the following free digital books and online videos, as well as thousands more! Get directions for using the EKB and Skillsoft eBook and Video Portal.

Recommended Reading
  • Teach Yourself VISUALLY Word 2016 by Elaine Marmel
  • Word 2016 for Professionals for Dummies by Dan Gookin
  • Word 2016 in Easy Steps by Scott Basham

These courses are offered by the Partnership and are open to all CSEA-represented NYS employees. Webinars can be taken from any computer with a connection to the internet. You can also view recordings of webinars.

Recommended Courses
  • Computer Basics
  • Get More Done with Keyboard Shortcuts (webinar)
  • Microsoft Word 2016 Basics
  • Understanding Today's Computer (webinar)

Note: Computer Basics, Get More Done with Keyboard Shortcuts, and Understanding Today's Computer, are not Word classes, but they do help with general computer skills.

YouTube Videos



All CSEA-represented NYS employees are eligible to participate.

Management/Confidential NYS employees with an Empire KnowledgeBank (EKB) license are also eligible to participate. Contact your agency training officer for information on obtaining an EKB license.  

Supervisory approval is not required for courses taken outside the normal workday. It may be possible for employees to take courses during working hours with supervisory approval.

How it Works

Register for the program anytime between now and February 10, 2025.  

Take all of the required courses online in SLMS anytime from February 9, 2024, to February 11, 2025.  

To earn a certificate, you must complete all eight courses and achieve a passing grade of 70% or higher in each course by the program's end date of February 11, 2025.

To print your certificate, login to SLMS, go to the My Learning page, locate the appropriate certificate program, and select the Print Certificate button. The Print Certificate button will only be available if the status is Completed.


To participate, you must follow our two-step registration process. The first step varies for CSEA-represented NYS employees and Management/Confidential NYS employees. 

Step 1

CSEA-represented NYS employees: Apply for a Partnership Online Learning License in the Statewide Learning Management System. Search P_OL_Program in SLMS. Please allow up to five business days for license approval.  

NYS Management/Confidential Employees: Contact your agency training director to obtain an Empire KnowledgeBank license if you don't have one already.  


Step 2

Once you have an active license, you can register for the program in SLMS. Search P_MWBASICS24 in SLMS.


Technical Support and Questions

Please be sure you're using Google Chrome to access SLMS. If you don't have the internet browser on your computer now, submit a ticket to ITS to have it installed. 

You will not be able to access any of the courses in the certificate program until you have followed the two-step registration process noted above. Please allow up to five business days for license approval. New state employees typically won’t get access to SLMS until after their first paycheck. 

Still need help or have questions? Contact us at (800) 253-4332 or email [email protected].