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Diversity, Equity, and Inclusion Online Learning Certificate Program

Offered from July 10, 2023, to January 30, 2024
Online Learning Online Learning Certificate Programs Online Learning Certificate - Diversity, Equity and Inclusion

Create an Equitable Workplace

Be the change agent your agency/facility needs. Develop your knowledge and skills in the topics of diversity, equity, and inclusion (DEI) to help foster a thriving and cohesive team.

By completing the Diversity, Equity, and Inclusion Online Learning Certificate Program, you will:

  • Discover the significance of a diverse and inclusive workplace and the role you play. 
  • Apply strategies to embed inclusion into your everyday work. 
  • Identify barriers to communicating effectively across cultures and ways to overcome them. 
  • Recognize the differences in approaches to work and communication for each generation. 

Two-Step Registration Process

To participate, you must follow our two-step registration process, which varies based on employee type. 

  1.  CSEA-represented NYS employees must first apply for a Partnership Online Learning License (SLMS Code: P_OL_Program) in SLMS. Management/Confidential NYS employees must have access to an Empire KnowledgeBank (EKB) license. Contact your agency training officer for information on how to obtain an EKB license. 
  2.  Register for the Diversity, Equity, and Inclusion Online Learning Certificate Program (SLMS Code: P_DEI_2023) in the Statewide Learning Management System. 

Program Information


All CSEA-represented NYS employees are eligible to participate.

Management/Confidential NYS employees with an EmpireKnowledgeBank (EKB) license are also eligible to participate. Contact your agency training officer for information on how to obtain an EKB license.  

Supervisory approval is not required for courses taken outside the normal workday. It may be possible for employees to take courses during working hours with supervisory approval.

Time Frames

Employees can register for the Diversity, Equity, and Inclusion Online Learning Certificate Program between July 10, 2023, and January 30, 2024. Courses will be available from July 10, 2023, through January 30, 2024. All required courses must be completed by January 30, 2024.

Required Courses

Participants are required to successfully complete all 14 courses and achieve a passing grade of 70% or higher in each course. All online learning courses will be taken through the Statewide Learning Management System (SLMS).


Participants who successfully complete the required 14 courses by January 30, 2024, will be awarded a Diversity, Equity, and Inclusion certificate from the Partnership. To print your certificate, log in to SLMS, go to My Learning page, locate the appropriate certificate program, and click on the Print Certificate button. Note: The Print Certificate button will only be available if the status is Completed.

Foundational Competencies

Workforce development competencies are job-based skills employees need to succeed across a wide variety of occupations. When you complete this certificate, you will have an opportunity to enhance your skills in one of these competency areas.

This certificate will assist you in developing the following competency:

Interpersonal and Customer Relations

Interpersonal and Customer Relations



Required Courses

Optional Learning

Want to learn more? The Diversity, Equity, and Inclusion Certificate Program ends on January 30, 2024. However, you can continue improving your equity skills any time you like. In fact, research shows that if you space your learning activities on a topic over time, you'll get more out of your learning experience and remember it longer - so extend your learning with these suggested activities! Unlike your 14 required online courses, these activities are optional and do not need to be completed to receive your certificate.


Digital Books and Videos

Empire KnowledgeBank (EKB) and Skillsoft eBooks and Video Portal - This site gives you access to thousands of free digital books and videos. CSEA-represented NYS employees must have an active Partnership Online Learning License and Management/Confidential employees must have an EKB license to access these digital books and videos. For more information, you can check out Using the EKB and Skillsoft eBook and Video Portal how-to guide.

    Recommended Reading

  • Hiring for Diversity: The Guide to Building an Inclusive and Equitable Organization By: Jennifer Brown, Arthur Woods, Susanna Tharakan
  • The Power of Difference – Where the Complexities of Diversity and Inclusion Meet Practical Solutions By: Simon Fanshawe
  • Demanding More: Why Diversity and Inclusion Don’t Happen and What You Can Do About It By: Sheree Atcheson

Get Help

Contact us at (800) 253-4332 or email [email protected]