Skills for Success Course Catalog
Courses and webinars that allow CSEA-represented employees to acquire knowledge and develop the job skills required to advance their careers.
Use the filters to locate courses you want to take. For course details, select the course you are interested in by clicking on the course title.
Learn more about Workforce Development Competencies
| Title | Course Category | Course Type | Region | Location | Course Start Date |
|---|---|---|---|---|---|
| Expanding Your Vocabulary | Writing Skills | Webinar | Statewide | Webinar | July 14, 2026 |
| Grammar and Punctuation Workshop | Writing Skills | Classroom | Central | SUNY Binghamton | May 19, 2026 |
| How to Navigate Conflict Effectively | Interpersonal Communication | Webinar | Statewide | Webinar | April 21, 2026 |
| Influencing Without Authority | Interpersonal Communication | Webinar | Statewide | Webinar | March 10, 2026 |
| Job Etiquette | Interpersonal Communication | Webinar | Statewide | Webinar | July 16, 2026 |
| Managing Stress in Customer Service | Interpersonal Communication | Webinar | Statewide | Webinar | March 3, 2026 |
| Professional Email that Gets Results | Writing Skills | Webinar | Statewide | Webinar | May 13, 2026 |
| Professionalism in the Digital Age | Interpersonal Communication | Webinar | Statewide | Webinar | May 19, 2026 |
| Successful Business Writing | Writing Skills | Classroom | Capital | NYS & CSEA Partnership for Education and Training | February 26, 2026 |
| Successful Business Writing (Online) | Writing Skills | Online | Statewide | Online | May 27, 2026 |