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Managing Stress in Customer Service

Length: 1-Hour Webinar
Class Dates: 3-Mar-26
Start Time: 1:00 PM
End Time: 2:00 PM
Class Type: Webinar
Course Category: Interpersonal Communication
Region: Statewide
Location: Webinar
SLMS Class Code: P_OE_R7_6321

This webinar provides strategies for managing stress when working in customer service. By the end of the webinar, you will be able to:

  • Identify five best practices for managing stress.
  • Recognize the benefits of stress management in customer service work.
  • Apply stress management techniques to customer service scenarios.
Workforce Development Competency: Interpersonal and Customer Relations