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Learn more about Workforce Development Competencies
| Title | Course Category | Course Type | Region | Location | Course Start Date |
|---|---|---|---|---|---|
| Job Etiquette | Interpersonal Communication | Webinar | Statewide | Webinar | July 16, 2026 |
| Managing Stress in Customer Service | Interpersonal Communication | Webinar | Statewide | Webinar | March 3, 2026 |
| Organizing Your Workspace for Increased Productivity | Work Management | Webinar | Statewide | Webinar | April 1, 2026 |
| Problem Solving - A Six Step Process | Work Management | Webinar | Statewide | Webinar | May 6, 2026 |
| Professionalism in the Digital Age | Interpersonal Communication | Webinar | Statewide | Webinar | May 19, 2026 |
| Take Control of Your Time | Work Management | Webinar | Statewide | Webinar | July 28, 2026 |
| The Organized Office Worker | Work Management | Classroom | Metropolitan | CSEA Metropolitan Region Office | May 6, 2026 |
| The Organized Office Worker | Work Management | Classroom | Capital | NYS & CSEA Partnership for Education and Training | March 5, 2026 |
| Thriving in the Changing Workplace | Work Management | Classroom | Western | SUNY Brockport | April 16, 2026 |