Use the filters to locate courses you want to take. For course details, select the course you are interested in by clicking on the course title.
Learn more about Workforce Development Competencies
| Title | Course Category | Course Type | Region | Location | Course Start Date |
|---|---|---|---|---|---|
| Addressing Conflict in the Workplace | Interpersonal Communication | Webinar | Statewide | Webinar | May 7, 2025 |
| Better Team Skills | Interpersonal Communication | Webinar | Statewide | Webinar | April 23, 2025 |
| Building Better Work Relationships | Interpersonal Communication | Classroom | Central | Central NY DDSO | March 12, 2025 |
| Building Better Work Relationships | Interpersonal Communication | Classroom | Metropolitan | CSEA Metropolitan Region Office | May 7, 2025 |
| Building Better Work Relationships | Interpersonal Communication | Classroom | Capital | Department of Labor | April 9, 2025 |
| Building Better Work Relationships | Interpersonal Communication | Classroom | Western | Western New York DDSO | April 30, 2025 |
| Communicating with Confidence | Interpersonal Communication | Webinar | Statewide | Webinar | April 2, 2025 |
| Customer Service | Interpersonal Communication | Classroom | Long Island | OGS-Perry E. Duryea State Office Building | March 6, 2025 |
| Customer Service (Online) | Interpersonal Communication | Online | Statewide | Online | March 18, 2025 |
| Managing Emotions in Customer Service | Interpersonal Communication | Webinar | Statewide | Webinar | May 14, 2025 |