Use the filters to locate courses you want to take. For course details, select the course you are interested in by clicking on the course title.
Learn more about Workforce Development Competencies
| Title | Course Category | Course Type | Region | Location | Course Start Date |
|---|---|---|---|---|---|
| Better Team Skills | Interpersonal Communication | Webinar | Statewide | Webinar | March 4, 2026 |
| Building Better Work Relationships | Interpersonal Communication | Classroom | Central | Central New York DDSO | March 19, 2026 |
| Communicating with Confidence | Interpersonal Communication | Webinar | Statewide | Webinar | April 9, 2026 |
| Customer Service | Interpersonal Communication | Classroom | Metropolitan | Tax and Finance | May 20, 2026 |
| Customer Service (Online) | Interpersonal Communication | Online | Statewide | Online | March 18, 2026 |
| Customer Service (Online) | Interpersonal Communication | Online | Statewide | Online | July 28, 2026 |
| Developing Your Emotional Intelligence | Interpersonal Communication | Webinar | Statewide | Webinar | April 14, 2026 |
| How to Navigate Conflict Effectively | Interpersonal Communication | Webinar | Statewide | Webinar | April 21, 2026 |
| Influencing Without Authority | Interpersonal Communication | Webinar | Statewide | Webinar | March 10, 2026 |
| Managing Stress in Customer Service | Interpersonal Communication | Webinar | Statewide | Webinar | March 3, 2026 |