Managing Stress in Customer Service
Length: 1-Hour Webinar
Course Category: Interpersonal Communication
This webinar provides strategies for managing stress when working in customer service. By the end of the webinar, you will be able to:
- Identify five best practices for managing stress.
- Recognize the benefits of stress management in customer service work.
- Apply stress management techniques to customer service scenarios.
Workforce Development Competency:
Interpersonal and Customer Relations