Changing, Dropping, and Canceling a Benefit or Course
Changing Schools or Benefit Type
If you choose to change schools or benefit types after approval, return the original approval form by March 31, 2024, with the "Changing Schools or Benefit Type" section completed on the back of the form. If you no longer have the original approval form, contact the Partnership at (800) 253-4332 (Option 1) for other instructions on changing schools or benefit types. Please note that changing schools or benefit types can be approved only if no charges were incurred against the original benefit voucher.
Changing or Dropping Courses
Changing courses does not require prior approval from the Partnership if the new course meets the course criteria.
If you register for a course but withdraw within the school's 100% refund period (if one is available), the Partnership is not required to pay for your participation in the course. Your tuition voucher may still be valid for you to use at that school.
Contact the school directly for information on the availability, dates, and time periods for a full refund and drop procedures. If you drop your course outside the full refund period, the Partnership will pay the school as required, and the tuition voucher will be considered used.
Note: You must follow the school's refund policies.
If you are unable to use your tuition benefit during the eligible time frame of April 1, 2023 - March 31, 2024, and want to cancel it, return the original voucher form by March 31, 2024, with the "Canceling a Tuition Benefit" section completed on the back of the form.
If you no longer have the original voucher form, contact the Partnership at (800) 253-4332 (Press Option 1) for other instructions on canceling your benefit.
- Cancellations can be approved if zero charges are incurred against the original voucher.
- Tuition benefits cannot be carried over from one program year to the next.