Skills for Success Course Catalog
Courses and webinars that allow CSEA-represented employees to acquire knowledge and develop the job skills required to advance their careers.
Use the filters to locate courses you want to take. For course details, select the course you are interested in by clicking on the course title.
Learn more about Workforce Development Competencies
Title | Course Category | Course Type | Region | Location | Course Start Date |
---|---|---|---|---|---|
Addressing Conflict in the Workplace | Interpersonal Communication | Webinar | Statewide | Webinar | September 4, 2025 |
Communicating with Confidence | Interpersonal Communication | Webinar | Statewide | Webinar | September 11, 2025 |
Crafting Powerful Writing: Precision and Clarity | Writing Skills | Webinar | Statewide | Webinar | November 5, 2025 |
Customer Service | Interpersonal Communication | Classroom | Western | Western New York DDSO | September 19, 2025 |
Customer Service (Online) | Interpersonal Communication | Online | Statewide | Online | December 9, 2025 |
Essentials of Report Writing | Writing Skills | Webinar | Statewide | Webinar | December 16, 2025 |
Expanding Your Vocabulary | Writing Skills | Webinar | Statewide | Webinar | September 25, 2025 |
Grammar and Punctuation Workshop | Writing Skills | Classroom | Metropolitan | Department of Financial Services | November 5, 2025 |
Influencing Without Authority | Interpersonal Communication | Webinar | Statewide | Webinar | October 23, 2025 |
Job Etiquette | Interpersonal Communication | Webinar | Statewide | Webinar | December 10, 2025 |