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Learn more about Workforce Development Competencies
| Title | Course Category | Course Type | Region | Location | Course Start Date |
|---|---|---|---|---|---|
| Addressing Conflict in the Workplace | Interpersonal Communication | Webinar | Statewide | Webinar | September 4, 2025 |
| Communicating with Confidence | Interpersonal Communication | Webinar | Statewide | Webinar | September 11, 2025 |
| Critical Thinking | Work Management | Classroom | Metropolitan | Tax and Finance New York City | October 3, 2025 |
| Customer Service | Interpersonal Communication | Classroom | Western | Western New York DDSO | September 19, 2025 |
| Customer Service (Online) | Interpersonal Communication | Online | Statewide | Online | December 9, 2025 |
| Effective Problem Solving | Work Management | Classroom | Capital | Capital District DDSO | November 26, 2025 |
| Effective Problem Solving | Work Management | Classroom | Southern | Department of Labor | November 25, 2025 |
| Influencing Without Authority | Interpersonal Communication | Webinar | Statewide | Webinar | October 23, 2025 |
| Introduction to Critical Thinking | Work Management | Webinar | Statewide | Webinar | October 16, 2025 |
| Job Etiquette | Interpersonal Communication | Webinar | Statewide | Webinar | December 10, 2025 |