Summer Courses
Courses and webinars that allow CSEA-represented employees to acquire knowledge and develop the job skills required to advance their careers.
Skills for Success
Skills for Success Course Catalog
| Title | Course Category | Course Type | Region | Location | Course Start Date |
|---|---|---|---|---|---|
| Better Team Skills | Interpersonal Communication | Webinar | Statewide | Webinar | March 4, 2026 |
| Building Better Work Relationships | Interpersonal Communication | Classroom | Central | Central New York DDSO | March 19, 2026 |
| Communicating with Confidence | Interpersonal Communication | Webinar | Statewide | Webinar | April 9, 2026 |
| Computer Ergonomics Assessor Training | Safety and Health | Classroom | Capital | NYS & CSEA Partnership for Education and Training | March 11, 2026 |
| Customer Service | Interpersonal Communication | Classroom | Metropolitan | Tax and Finance | May 20, 2026 |
| Customer Service (Online) | Interpersonal Communication | Online | Statewide | Online | March 18, 2026 |
| Customer Service (Online) | Interpersonal Communication | Online | Statewide | Online | July 28, 2026 |
| De-Escalation Basics | Safety and Health | Webinar | Statewide | Webinar | June 3, 2026 |
| Developing Your Emotional Intelligence | Interpersonal Communication | Webinar | Statewide | Webinar | April 14, 2026 |
| Effective De-Escalation Skills | Safety and Health | Classroom | Capital | NYS & CSEA Partnership for Education and Training | April 15, 2026 |