Skills for Success Course Catalog
Courses and webinars that allow CSEA-represented employees to acquire knowledge and develop the job skills required to advance their careers.
Use the filters to locate courses you want to take. For course details, select the course you are interested in by clicking on the course title.
Learn more about Workforce Development Competencies
Title | Course Category | Course Type | Region | Location | Course Start Date |
---|---|---|---|---|---|
Addressing Conflict in Customer Relations | Interpersonal Communication | Webinar | Statewide | Webinar | March 7, 2024 |
Building Better Work Relationships | Interpersonal Communication | Classroom | Western | SUNY Brockport | April 30, 2024 |
Communicating with Confidence | Interpersonal Communication | Webinar | Statewide | Webinar | March 13, 2024 |
Customer Service | Interpersonal Communication | Classroom | Metropolitan | CSEA Metropolitan Region Office | March 14, 2024 |
Customer Service | Interpersonal Communication | Classroom | Capital | Office of General Services | February 28, 2024 |
Customer Service | Interpersonal Communication | Classroom | Western | Western New York DDSO | March 7, 2024 |
Essentials of Report Writing | Writing Skills | Webinar | Statewide | Webinar | February 15, 2024 |
Expanding Your Vocabulary | Writing Skills | Webinar | Statewide | Webinar | March 5, 2024 |
Focus on Pronunciation: Level 2 | Language Skills | Classroom | Capital | Office of General Services | February 29, 2024 |
Focus on Pronunciation: Level 2 | Language Skills | Classroom | Metropolitan | CSEA Metropolitan Region Office | March 6, 2024 |