These Skills for Success, Language Skills courses will be available this Fall semester to help CSEA-represented employees develop their English language and pronunciation skills. All courses are free and open to CSEA-represented NYS employees. Other CSEA-represented employees may enroll as space permits. 

All employees must receive supervisory approval to attend courses without charge to leave credits unless the classes are held on the employee’s pass day. Enroll in the Statewide Learning Management System (SLMS) using the relevant SLMS Class Code, or complete and return our application form. For more information, review the course details below.

Phone: (800)253-4332 
Email: [email protected]
 

This class is one day per week for six weeks. Attendance is required all days.

This class helps you improve your pronunciation and listening skills to communicate more clearly at work, on the phone, and in your community.

By the end of the class, you will be able to:

• Discriminate between and produce different vowels and consonants.
• Develop speech patterns that use syllable and word stress (intonation) to create clarity.
• Use appropriate rhythm, pacing, and connected speech to deliver information.
• Speak confidently for at least one minute in front of others.
• Engage in clear and professional conversations while at work and on the phone.
• Create a plan to address your personal pronunciation goals.
   

CSEA Capital Region 4

Capital District DDSO - Schenectady
500 Balltown Road, Bldg. 3, Schenectady, 12304

September 24; Oct. 1, 8, 15, 22 & 29, 2025 
9:00 a.m. - 4:30 p.m.

SLMS Class Code: P_OE_R4_6208

Enroll by September 10, 2025.

Enroll through SLMS or use the application form.

This class is one day per week for six weeks. Attendance is required all days.

This course builds on ESOL 1, which you are encouraged to take first. In this class, you will continue practicing reading, writing, speaking, and listening in the English language. You should have a basic understanding of the English language.

By the end of the class, you will be able to:

• Demonstrate expanded on-the-job vocabulary.
• Communicate needs and describe events at work and in the community.
• Apply reading and writing strategies at home and work.
• Locate internet resources to continuously build English language skills.

CSEA Capital Region 4

Harriman State Office Campus
1220 Washington Ave., Bldg. 5, Albany, NY 12226

November 5, 12, 19; Dec. 3, 10 & 17, 2025
9:00 a.m. - 4:30 p.m.
Alternate snow date: Dec. 18, 2025

SLMS Class Code: P_OE_R4_6145
 

Enroll by October 22, 2025.

Enroll through SLMS or use the application form.