Length: 1 Day
Class Dates: 1-Oct-24
Start Time: 9:00 AM
End Time: 4:30 PM
Class Type: Classroom
Course Category: Interpersonal Communication
Region: 6
Location: Western New York DDSO
SLMS Class Code: P_OE_R6_5952
This course helps employees acquire effective skills in dealing with co-workers, supervisors, and customers. Participants will identify how to communicate their needs appropriately while practicing effective interactions with co-workers. By the end of the class, participants will be able to:
- Discover appropriate workplace behaviors and how to manage emotions in different work situations.
- Develop effective interpersonal communications in the workplace.
- Identify how to communicate their needs appropriately while practicing effective interactions with co-workers.
- Practice the skills needed for successful one-on-one and group meetings.
Workforce Development Competency:
Professionalism and Self-Management