Use the filters to locate courses you want to take. For course details, select the course you are interested in by clicking on the course title.
Learn more about Workforce Development Competencies
| Title | Course Category | Course Type | Region | Location | Course Start Date |
|---|---|---|---|---|---|
| Addressing Conflict in the Workplace | Interpersonal Communication | Webinar | Statewide | Webinar | September 4, 2025 |
| Air Conditioning and Refrigeration Basics | Trades, Operations, and Maintenance | Classroom | Western | Western New York DDSO | October 9, 2025 |
| Best Practices for Resumes and Cover Letters | Individual Development | Webinar | Statewide | Webinar | September 9, 2025 |
| Career Options Within NYS Government Using GOT-IT | Individual Development | Webinar | Statewide | Webinar | October 22, 2025 |
| Carpentry Intermediate | Trades, Operations, and Maintenance | Classroom | Western | Letchworth State Park | November 5, 2025 |
| Communicating with Confidence | Interpersonal Communication | Webinar | Statewide | Webinar | September 11, 2025 |
| Crafting Powerful Writing: Precision and Clarity | Writing Skills | Webinar | Statewide | Webinar | November 5, 2025 |
| Customer Service | Interpersonal Communication | Classroom | Western | Western New York DDSO | September 19, 2025 |
| Customer Service (Online) | Interpersonal Communication | Online | Statewide | Online | December 9, 2025 |
| Dealing with Stress | Individual Development | Webinar | Statewide | Webinar | September 30, 2025 |