Use the filters to locate courses you want to take. For course details, select the course you are interested in by clicking on the course title.
Learn more about Workforce Development Competencies
| Title | Course Category | Course Type | Region | Location Sort descending | Course Start Date |
|---|---|---|---|---|---|
| Customer Service | Interpersonal Communication | Classroom | Metropolitan | CSEA Metropolitan Region Office | March 14, 2024 |
| Practical Skills for Resolving Conflict | Interpersonal Communication | Classroom | Metropolitan | CSEA Metropolitan Region Office | April 10, 2024 |
| Practical Skills for Resolving Conflict | Interpersonal Communication | Classroom | Capital | Department of Labor | March 19, 2024 |
| Customer Service | Interpersonal Communication | Classroom | Capital | Office of General Services | February 28, 2024 |
| Practical Skills for Resolving Conflict | Interpersonal Communication | Classroom | Long Island | Perry B. Duryea State Office Building | February 27, 2024 |
| Building Better Work Relationships | Interpersonal Communication | Classroom | Western | SUNY Brockport | April 30, 2024 |
| Practical Skills for Resolving Conflict | Interpersonal Communication | Classroom | Western | SUNY Brockport | March 5, 2024 |
| Addressing Conflict in Customer Relations | Interpersonal Communication | Webinar | Statewide | Webinar | March 7, 2024 |
| Communicating with Confidence | Interpersonal Communication | Webinar | Statewide | Webinar | March 13, 2024 |
| Job Etiquette | Interpersonal Communication | Webinar | Statewide | Webinar | April 30, 2024 |