Use the filters to locate courses you want to take. For course details, select the course you are interested in by clicking on the course title.
Learn more about Workforce Development Competencies
| Title | Course Category Sort descending | Course Type | Region | Location | Course Start Date |
|---|---|---|---|---|---|
| Addressing Conflict in Customer Relations | Interpersonal Communication | Webinar | Statewide | Webinar | March 7, 2024 |
| Building Better Work Relationships | Interpersonal Communication | Classroom | Western | SUNY Brockport | April 30, 2024 |
| Communicating with Confidence | Interpersonal Communication | Webinar | Statewide | Webinar | March 13, 2024 |
| Customer Service | Interpersonal Communication | Classroom | Metropolitan | CSEA Metropolitan Region Office | March 14, 2024 |
| Customer Service | Interpersonal Communication | Classroom | Capital | Office of General Services | February 28, 2024 |
| Customer Service | Interpersonal Communication | Classroom | Western | Western New York DDSO | March 7, 2024 |
| Job Etiquette | Interpersonal Communication | Webinar | Statewide | Webinar | April 30, 2024 |
| Managing Emotions in the Workplace | Interpersonal Communication | Webinar | Statewide | Webinar | April 3, 2024 |
| Managing Stress in Customer Relations | Interpersonal Communication | Webinar | Statewide | Webinar | March 21, 2024 |
| Practical Skills for Resolving Conflict | Interpersonal Communication | Classroom | Western | SUNY Brockport | March 5, 2024 |