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The Organized Office Worker Online Certificate Program

Offered from February 3, 2021 to February 4, 2022
Online Learning Online Learning Certificate Programs Online Learning Certificate - The Organized Office Worker


To participate you will need a computer or mobile device and an Internet connection. Participants will be able to develop essential administrative and clerical skills from the comfort of their home or from their workplace with supervisory approval.

By completing The Organized Office Worker Online Certificate Program, you will:

  • Identify strategies to take control of your daily schedule and projects.
  • Discover how to get results without formal authority.
  • Demonstrate your dedication to lifelong learning and professional development.
  • Fulfill one of four mandatory training requirements for the Administrative Assistant Traineeship.

How to Register

To participate, you must have registered for both a Partnership Online Learning License and the Certificate Program in the Statewide Learning Management System (SLMS).

Program Information


All CSEA-represented NYS employees are eligible to participate. Supervisory approval is not required for courses taken outside the normal workday. It may be possible for employees to take courses during working hours with supervisory approval.

Time Frames

Employees can register for The Organized Office Worker Online Certificate Program between February 3, 2021 and February 4, 2022. Courses will be available from February 3, 2021 through February 4, 2022. All required courses must be completed by February 4, 2022.

Required Courses

Participants are required to successfully complete 15 courses and achieve a passing grade of 70% or higher in each course. All online learning courses will be taken through the Statewide Learning Management System (SLMS). 


Participants who successfully complete the required 15 courses by February 4, 2022, will be awarded an Organized Office Worker certificate from the Partnership. To print your certificate, log in to SLMS, go to My Learning page, locate the appropriate certificate program, and click on the Print Certificate button. Note: The Print Certificate button will only be available if the status is Completed.

Workforce Development Competencies

Workforce development competencies are job-based skills employees need to succeed across a wide variety of occupations. When you complete this certificate, you will have an opportunity to enhance your skills in one of these competency areas.

This certificate will assist you in developing the following competency:

Professionalism and Self-Management

Required Courses

Optional Learning

Want to learn more? The Organized Office Worker Certificate Program ends on February 4, 2022. However, you can continue improving your supervisory skills any time you like. In fact, research shows that if you space your learning activities on a topic over time, you'll get more out of your learning experience and remember it longer - so extend your learning with these suggested activities. Unlike your 15 required online courses, these activities are optional and do not need to be completed to receive your certificate.

Digital Books and Videos

Empire Knowledgebank (EKB) and Skillsoft eBooks and Videos Portal - This site gives you access to thousands of free digital books and videos. You must register (or already be registered) for a Partnership Online Learning License to access these digital books and videos. For more information, you can check out Using the EKB and Skillsoft eBook and Video Portal how-to guide.

    Recommended Reading

  • How to Organize Yourself (audiobook), by John Caunt
  • How to Organize Yourself, Fifth Edition, by John Caunt
  • Influence Without Authority, Second Edition, by Allan R. Cohen, and David L. Bradford
  • Successful Time Management: How to be Organized, Productive and Get Things Done, by Patrick Forsyth
  • Time & Stress Management for Rookies, by Frances Kay
  • Time Management in a Week: How to Manage your Time in Seven Simple Steps, by Robert Ashton

    Recommended Videos

  • Choosing What Not To Do, by Murli Thirumale (4:00)
  • Tame the Email Beast, by Lisa Bodell (2:00)
  • The Secret to Ultra Productivity, by Travis Bradberry (2:00)
  • Time Management: The Root Cause of Procrastination, by Dan Ariely (3:00)
  • Time Management: The Six Box List, by Peter Bregman (3:00)

These courses are offered by the Partnership and are open to all CSEA-represented NYS employees. Webinars can be taken from any computer with a connection to the Internet. You can also view recordings of webinars.

Recommended Courses

  • Getting Organized: Time, Tasks, and Life (webinar)
  • Influencing with Confidence
  • Microsoft Outlook 2016: Managing Contacts and Tasks (webinar)
  • Microsoft Outlook 2016: Organizing and Managing Your Email (webinar)
  • Microsoft Outlook 2016: Working with Calendars (webinar)
  • Professionalism in the Digital Age (webinar)
  • Successful Business Writing
  • Take Control of Your Time (webinar)
  • The Organized Office Worker
  • Writing Effectively (webinar)
YouTube Videos

Get Help

Contact us at (518) 486-7814 or (800) 253-4332 (for areas outside the Capital Region) or email [email protected].