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Microsoft Word 2016 Basics Online Learning Certificate Program

Offered from February 9, 2023 to February 8, 2024
Online Learning Online Learning Certificate Programs Online Learning Certificate - Microsoft Word 2016 Basics


To participate you will need a computer or mobile device and an internet connection. Participants will increase their knowledge of Microsoft Word from the comfort of their home or from their workplace with supervisory approval.

By completing the Microsoft Word 2016 Basics Online Learning Certificate Program, you will:

  • Develop and improve your Microsoft Word 2016 skills.
  • Demonstrate your dedication to lifelong learning and professional development.
  • Fulfill one of four mandatory training requirements for the  Administrative Assistant Traineeship.

How to Register

To participate, you must apply for a Partnership Online Learning License in the Statewide Learning Management System (SLMS) and then register for a Partnership Online Learning Certificate. 

Program Information


All CSEA-represented NYS employees are eligible to participate. Supervisory approval is not required for courses taken outside the normal workday. It may be possible for employees to take courses during working hours with supervisory approval.

Time Frames

Employees can register for the Microsoft Word 2016 Basics Online Learning Certificate Program between February 9, 2023 and February 8, 2024. Courses will be available from February 9, 2023 through February 8, 2024. All required courses must be completed by February 9, 2024.

Required Courses

Participants are required to successfully complete eight courses and achieve a passing grade of 70% or higher in each course. All online learning courses will be taken through the Statewide Learning Management System (SLMS). 


Participants who successfully complete the required eight courses by February 9, 2024, will be awarded a Microsoft Word 2016 Basics Online Learning Certificate from the Partnership. To print your certificate, log in to SLMS, go to My Learning page, locate the appropriate certificate program, and click on the Print Certificate button. Note: The Print Certificate button will only be available if the status is Completed.

Foundational Competencies

Workforce development competencies are job-based skills employees need to succeed across a wide variety of occupations. When you complete this certificate, you will have an opportunity to enhance your skills in one of these competency areas.

This certificate will assist you in developing the following competency:

Computer Skills and Technology

Required Courses


    Microsoft Word 2016 Basics Online Certificate Course Listing

    A Certificate Course Listing is a useful tool when you are preparing for a job search and are ready to interview. The following self-paced online courses are provided by Skillsoft and will be available to you through the Statewide Learning Management System (SLMS) once you have applied for a Partnership Online Learning License and registered for this certificate program. 

Optional Learning

Want to learn more? The Microsoft Word 2016 Basics Online Certificate Program ends on February 9, 2024. However, you can continue improving your Microsoft Word skills any time you like. In fact, research shows that if you space your learning activities on a topic over time, you'll get more out of your learning experience and remember it longer - so extend your learning with these suggested activities! Unlike your eight required online courses, these activities are optional and do not need to be completed to receive your certificate.

Digital Books and Videos

Empire Knowledgebank (EKB) and Skillsoft eBooks and Videos Portal - This site gives you access to thousands of free digital books and videos. You must register (or already be registered) for a Partnership Online Learning License to access these digital books and videos. For more information, you can check out Using the EKB and Skillsoft eBook and Video Portal how-to guide.

    Recommended Reading

  • Teach Yourself VISUALLY Word 2016, by Elaine Marmel
  • Word 2016 for Professionals for Dummies, by Dan Gookin
  • Word 2016 in Easy Steps, by Scott Basham

These courses are offered by the Partnership and are open to all CSEA-represented NYS employees. Webinars can be taken from any computer with a connection to the internet. You can also view recordings of webinars.

    Recommended Courses:

  • Computer Basics
  • Get More Done with Keyboard Shortcuts (webinar)
  • Microsoft Word 2016 Basics
  • Understanding Today's Computer (webinar)

Note: Computer Basics, Get More Done with Keyboard Shortcuts, and Understanding Today's Computer, are not Word classes, but they do help with general computer skills.

YouTube Videos

Get Help

Contact us at (800) 253-4332 or email [email protected].