Career and Learning Resources - Archived Webinars
The Partnership's webinar courses are recorded and saved as Internet videos. You may watch the recorded webinar presentation and listen to the instructor and attendees in these video recordings, but you cannot interact or ask your own questions.
To view a webinar recording you are required to have a computer with a connection to the Internet and speakers or headphones connected to that computer to listen to the audio. You also need Windows Media Player to view the videos. If you do not have Windows Media Player you may download it for free. Find out more about recorded webinars and how to view them.
The Partnership Webinar Recordings Archive
- A Career in Nursing (wmv) - 5/18/21 - Are you considering a career in nursing but want to know more? Nursing is a very popular career choice, but is it the right career for you? This webinar can help you make an informed career decision.
- Addressing Conflict in Customer Relations (wmv) - 4/14/21 - Conflict is a natural part of working with customers. Designed specifically for customer service providers, this webinar offers a basic introduction to conflict resolution and the importance of addressing conflict appropriately when working in a customer service role.
- Adult Education Basics - Changing Good Employees into Great Employees (wmv) - 6/27/18 - This webinar was developed to help supervisors better understand the needs and outcomes of the Partnership's Adult Education Basics program.
- Adult Education Basics: Enhance Skills, Effectiveness, and Productivity (wmv) - 8/08/19 - This webinar was developed to help Supervisors, Human Resource Managers and education "Champions" better understand the needs and outcomes of the Partnership's Adult Education Basics program participants.
- Avoiding Common Punctuation and Grammar Mistakes (wmv) - 4/21/21 - Do you feel worried about making grammar mistakes when you write? When used correctly, grammar and punctuation make your writing easier to understand and can help improve your professional image. This course will pinpoint some of the most common errors that people make in business writing and demonstrate how to correct them.
- Better Team Skills (wmv) - 10/6/20 - Are you a team player? Do you enjoy group projects or dread them? In this webinar, we will discuss the importance of teamwork and some things you can do to improve your experience working in teams.
- Best Practices for Resume and Interview Preparation
(wmv) - 9/15/20 - Have you ever wondered what information to include on your resume? Are you a job seeker who is worried about how to answer those difficult interview questions, or keep your nerves under control? If so, this webinar will be a good starting point. It will cover the basics on how to present your knowledge, skills, and abilities in a professional way, whether on paper or in-person.
- Career Options Within NYS Government Using GOT-IT (wmv) - 3/11/21 - During this webinar, the Department of Civil Service's Career Mobility Office (CMO) will demonstrate a useful online resource tool called GOT-IT (Glossary of Titles - Inquiry Tool) to assist State employees in searching specific job titles, occupations, career ladders, and career mobility opportunities.
- Communicating With Confidence (wmv) - 2/23/21 - This webinar introduces participants to interpersonal communication skills and focuses on speaking with confidence. The basic elements of the communication model will be reviewed along with verbal and non-verbal communication. This webinar was designed to help participants increase their level of confidence when communicating at work
- Dealing with Stress (wmv) - 10/28/20 - This course takes a holistic approach to helping employees recognize and manage the stress of balancing work and life demands. Participants will gain knowledge about the impact of stress, practice stress-reduction techniques, and discover ways to manage stress at home and at work.
- Designing Dynamic PowerPoint Presentations (wmv) - 6/4/19 - This webinar shows participants how to avoid creating dull and uninteresting presentations. By using Microsoft PowerPoint to demonstrate best practices in planning and design, participants will gain knowledge about how to create memorable and powerful presentations.
- Emotional Intelligence in Customer Relations (wmv) - 10/21/20 - Emotional intelligence is the ability to identify our own emotions and respond appropriately to the emotions of others. Designed specifically for customer service providers, this webinar offers a basic introduction to emotional intelligence and relays useful strategies for incorporating emotional intelligence skills into customer service interactions.
- Essentials of Report Writing (wmv) -3/16/21 - Do you write reports for work? This webinar will introduce you to a simple process for writing reports and will walk you through step-by-step.
- Expanding Your Vocabulary (wmv) - 3/16/21 - Have you ever struggled to find the right words to say what you’re thinking? In the workplace, it is important to communicate clearly and avoid making mistakes. This webinar will give you tips and tools to grow your vocabulary and help you identify common mistakes and how to avoid them.
- Financing Your Education (wmv) - 11/8/18 - How to afford a college degree is a dilemma often faced by many people. Paying for school is one of the barriers cited most often by working adults looking to return to school. This webinar covers traditional and non-traditional ways to pay for college and save money.
Web Resources Handout
- Get More Done With Keyboard Shortcuts (wmv) - 3/9/21 -
This webinar will present participants with ways to become more productive and get more done by using Windows functions and shortcuts. Participants will be able to explain keyboard shortcuts, functions and modifiers. The skills developed in this course will help participants identify the most essential shortcuts to help them work smarter - not harder. Finally, participants will be introduced to best practices to help them work more effectively.
- Getting Organized: Time, Tasks, and Life (wmv) - 6/3/20 -
This webinar helps employees discover ways to effectively manage work assignments and personal responsibilities.
- Internet Research Skills (wmv) - 7/21/20 - The Internet contains an enormous amount of information from both reliable and unreliable sources, and wading through this material can be overwhelming. This course provides strategies for employees to find helpful and accurate information quickly.
- Introduction to Critical Thinking (wmv) - 10/15/20 - Are you interested in improving your critical thinking skills but don't know where to start? This webinar will introduce you to the basics of critical thinking, help you assess issues from a different perspective, and provide you tools to apply in different situations.
- Introduction to Canvas Webinar
(wmv) - 1/27/21 -Are you taking one of the Partnership's online classes in Canvas? Maybe you're thinking about signing up but would like more information. Canvas is an online learning management system. You can think of it as your digital classroom! It's where you'll find course content such as participant guides and handouts and complete any homework assignments.
- Introduction to Workforce Development Competencies (wmv) - 8/12/19 - In this webinar meeting we define competencies and discuss how they benefit both supervisors and employees. We also demonstrate how supervisors can easily select the courses that will that best suit their employee's needs using competencies.
- Job Etiquette (wmv) - 6/5/20 - Job etiquette refers to good manners and proper behavior that are essential to one's professional growth. This webinar focuses on proper conduct in a work environment and will cover such topics as appropriate communication, behavior, and dress.
- Managing Finances (wmv) - 10/09/19 - This course helps employees develop their money management skills and reduce the stress created by finan cial difficulties. Employees will discover ways to set goals and make plans to reach them, spend less than they earn, save for retirement, use credit wisely, and take advantage of the many tax-saving programs the State of New York offers.
- Managing Stress in Customer Relations (wmv) - 6/2/20 - Managing stress while providing customer service to the public can be challenging, even for the most experienced employee. This webinar will focus on the unique importance of managing stress when working in a customer service role.
- Merit System: Examinations and Eligible Lists (wmv) - 7/15/21 - Have you ever read a Civil Service exam announcement and been unsure about your eligibility? Have you ever wondered how eligible lists are created and how an agency uses them to fill positions? Do you know what eligible lists you are on? If you have ever asked any of these questions, this webinar is for you.
- Merit System: Transfers (wmv) - 4/22/21 - Are you ready for a career move? Have you ever wondered what job titles you may transfer to and how to apply? Do you know where to start? If you've been appointed from a list, you may have opportunities to transfer to other titles, and this webinar is for you.
- Microsoft Outlook 2016: Managing Contacts and Tasks (wmv) - 10/22/20 - Are you looking to manage your meetings and appointments in a more efficient way? This webinar will teach you how to do just that using Microsoft Outlook's calendar. Topics include scheduling appointments, meetings, and all-day events, as well as sharing calendars.
- Microsoft Outlook 2016: Organizing and Managing Your Email (wmv) - 7/23/20 - Is your inbox out of control? This webinar provides tips and tricks for managing email messages using Microsoft Outlook. Viewing and sorting email messages, deleting messages, and organizing messages will be covered.
- Microsoft Outlook 2016: Working with Calendars(wmv) - 4/6/21 - Are you looking to manage your meetings and appointments in a more efficient way? This webinar will teach you how to do just that using Microsoft Outlook's calendar. Topics include scheduling appointments, meetings, and all-day events, as well as sharing calendars.
- Navigating the Administrative Assistant Traineeship (wmv) - 2/19/20 - Learn more about the new Administrative Assistant 1 job title.
- Preparing for a Civil Service Exam (wmv) - 12/9/20 - Preparing for a NYS Civil Service exam can feel stressful and overwhelming. But it doesn't have to be that way. This webinar will show you tips and tricks to successfully navigate the process from the initial exam announcement to the post-test scoring.
- Preventing Slips, Trips, and Falls (wmv) - 2/25/15 - Nearly 25% of all injuries reported by New York State employees in the last five years were the result of slips, trips, and falls in the workplace. This webinar helps raise awareness of the related hazards and identifies practical ways to protect yourself at work and prevent these incidents from occurring.
- Preventing Slips, Trips, and Falls for the Outdoor Worker (wmv) - 2/26/20 - In this webinar, participants will learn about preventing slips, trips, and falls when working outdoors. Topics include common causes, proper footwear, safe pathways, gaits, and appropriate surfaces.
- Problem Solving - A Six Step Process (wmv) - 11/7/20 - Are you looking for a tool to help you resolve workplace problems? This webinar will introduce you to the Six-Step Problem-Solving Process.
- Professional Email that Gets Results (wmv) - 2/11/20 - Many people receive a huge amount of email a day. If you want your email to be read (or replied to), you need to write it well. This webinar will discuss strategies to help you write clear, professional messages that will get attention. Written assignment is not required (or available) for viewers of recording.
- Professionalism in the Digital Age (wmv) - 11/18/20 - This webinar introduces the rules-of-the-road for popular forms of digital workplace communication. It will identify professional practices for use of email, instant messaging, voicemail, cell phones and social media.
- Protect Your Identity (wmv) - 7/23/19 - Identity theft is one of the fastest growing crimes committed today. This webinar provides an overview of identity theft and offers participants methods they can use on an ongoing basis to protect themselves from falling victim to this growing crime.
- Study Skills (wmv) - 12/14/20 - This webinar helps employees identify strategies to be successful when taking college or other courses. Effective time management techniques, note-taking methods, and strategies for successful test taking will be discussed.
- Take Control of Your Time (wmv) - 5/13/21 - This course helps employees regain control of their work day and better plan their time.
- Trainer Community of Practice: Creating Yawn-Proof WebEx Training (wmv) - 6/5/14 - length: 58 mins. - During this presentation to the NYS Trainer Community of Practice, participants explored the tools and techniques available in WebEx to conduct training webinars.
- Using Credit Wisely (wmv) - 7/7/20 - This webinar helps employees use personal credit wisely. Participants will gain knowledge about what good credit is, how to access and read their personal credit report, what makes up a credit score, and how to repair their credit and avoid credit repair scams.
- Using the Merit System (wmv) - 11/16/15- - This webinar will simplify basic Civil Service terminology and will provide a common sense approach to understanding the rules and regulations that govern the merit system.
- Understanding Today's Computer (wmv) - 3/11/21 - This webinar helps employees gain knowledge about common computing devices and their overall impact on today's workforce and society. It will cover the practical uses of popular trends in computers and related technologies
- Using the Tuition Benefits Program (wmv) - 7/29/20 - Interested in returning to school to work on a degree but not sure how to pay for it? Interested in taking courses to become eligible for a Civil Service examination or to improve your current job skills? This webinar provides information about using the Partnership's Tuition Benefits Program to help pay for courses.
- World Trade Center Health Programs Overview (wmv) - 2/18/21 -This webinar introduces participants to the federal and New York State World Trade Center Health Programs. Participants will explore about hazards and health conditions associated with the September 11th attacks of 2001, health programming, eligibility requirements, how to enroll, and where to find additional resources. Individuals who worked, volunteered, lived, or responded in ANY capacity, to or near the site, are encouraged to attend.
- Writing Effectively (wmv) - 10/10/20 - This webinar helps participants learn techniques for planning and organizing their writing. Written assignment is not required (or available) for viewers of recording.
Career and Learning Resources - Frequently Asked Questions
What is a recorded webinar?
In a live webinar meeting or course, attendees use their computers to view the instructor's presentation and interact with other students and the instructor by phone. Some of the Partnership's live webinars are recorded as an Internet video. You may watch the presentation and listen to the instructor and attendees in these video recordings, but you cannot interact or ask your own questions.
Who can view the recorded webinars?
Anyone may view the Partnership's recorded webinars.
How do I access the recorded webinars?
These webinars are recorded as videos that you can watch on your computer and listen to through your computer's speakers or on headphones connected to the computer. Your computer must be connected to the Internet to access the video.
You also need Windows Media Player to view the videos. If you do not have Windows Media Player you may download it for free.
Do I need any special equipment to view the webinars?
To view a webinar recording you are required to have a computer with a connection to the Internet and speakers or headphones connected to that computer to listen to the audio, and Windows Media Player. We recommend that you do not use a dial-up connection to the Internet. A computer purchased in the last five years is best to view the recordings. However, you may find that older computers can also be used (you may have to test it).
Will viewing a recorded webinar result in a Partnership certificate?
No. When you view one of the Partnership's recorded webinar courses on our website, you will not receive a course completion certificate. However, these recorded webinars are also available to be viewed in SLMS. When you enroll in and view a recorded webinar in SLMS you will receive a certificate for it. To search for a recorded webinar in SLMS, Go to "Find Learning" and then type in the name of the webinar course. Pre-recorded webinars in SLMS are listed as "self instruction."
[Back to the list of recorded webinars]
Updated: June 16, 2021