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Optional Learning

  • Female supervisor working with team in call center

    Course Descriptions

    The following self-paced online courses are provided by Skillsoft and will be available to you through the Statewide Learning Management System (SLMS) once you have registered for this Certificate program and a Partnership Online Learning License.

    Required Courses (must complete all 15)

    Make the Time You Need: Get Organized - .5 hours

    Organize Your Physical and Digital Workspace - .4 hours

    Avoid Procrastination by Getting Organized Instead - .4 hours

    Maximize Your Productivity by Managing Time and Tasks - .3 hours

    Aligning Goals and Priorities to Manage Time - .4 hours

    The Art of Staying Focused - .5 hours

    Managing Pressure and Stress to Optimize Your Performance - .4 hours

    Organizing Your E-mail - .5 hours

    Managing Conversations and E-mail in Outlook 2016 - .9 hours

    Becoming an Accountable Professional - .5 hours

    Developing a Personal Accountability Framework - .4 hours

    Reaching Goals Using Perseverance and Resilience - .4 hours

    Becoming More Professional Through Business Etiquette - .3 hours

    Administrative Support: Working in Partnership with Your Boss - .3 hours

    Administrative Support: Interacting Effectively with Colleagues - .3 hours


    Not sure if you are registered already or need help? Contact us at (518) 486-7814 or (800) 253-4332 (for areas outside the Capital Region) or email OnlineLearningHelp@nyscseapartnership.org.

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