Training Resources

Acquire the Coursework and Training you Need for the New Administrative Assistant 1 Job Title

Coursework and Training offerings for CSEA-represented NYS Employees.

Welcome

The NYS & CSEA Partnership for Education and Training is offering several opportunities for CSEA-represented NYS employees to acquire the coursework they need to meet the training requirements for the new Administrative Assistant 1 job title. Trainees will be required to take four mandatory and four elective courses in the following competencies:

• Computer Skills and Technology - Microsoft Word Basics (mandatory) and one elective course
• Interpersonal and Customer Relations - Customer Service (mandatory) and one elective course
• Professionalism and Self-Management - The Organized Office Worker (mandatory) and one elective course
• Verbal and Written Communication - Successful Business Writing (mandatory) and one elective course

For more information on eligible elective courses, see Elective Course List by Competency Area.

Trainees can Take Advantage of the Following Partnership Resources:

• Online Learning Courses
• Keyboarding Resources