Programs and Services Summary & Frequently Asked Questions FAQs

The Partnership provides, through labor-management cooperation, learning opportunities and workforce development resources for the New York State agencies and their CSEA-represented employees. Find answers to general Frequently Asked Questions about the Partnership.

Educational Advisement offers confidential individual services to help employees in the areas of educational planning, educational financing, alternative approaches to further education, and adult education basics. Find answers to Frequently Asked Questions about Educational Advisement Services.

Adult Education Basics program courses are designed for the adult learner to refresh skills learned long ago and build confidence reading, writing and math calculations. Courses can be requested by labor and management. Additionally, Partnership advisors can provide employees with advice and referrals to appropriate organizations. Find answers to Frequently Asked Questions about Adult Education Basics.

Tuition Benefits provide educational benefits to CSEA-represented NYS employees, enabling them to achieve greater career mobility, to enhance promotional opportunities, and to prepare for current and future state workforce needs. Benefits include Tuition Vouchers, Tuition Reimbursement, and Credit-By-Exam Fee Reimbursement. Find answers to Frequently Asked Questions about Tuition Benefits.

Clerical and Secretarial program courses are designed around the knowledge, skills, and abilities required of State employees in clerical, secretarial, and office paraprofessional titles as well as in administrative/program traineeships. Find answers to Frequently Asked Questions about Clerical and Secretarial programs.

Institutional and Direct Care programs address a range of interests and needs of institutional and direct care workers. Courses provides practical, interactive instruction relevant to the demands of the institutional work environment and assist employees in developing new skills as they navigate the pathways of professional development. Find answers to Frequently Asked Questions about Institutional and Direct Care programs.

Operations and Maintenance programs offers introductory and journey-level skilled trade and career information courses designed to help operations and maintenance employees improve their on-the-job skills and learn new skills. Find answers to Frequently Asked Questions about Operations and Maintenance programs.

Online Learning offers SkillSoft Business Skills, IT, Desktop Computer Skills, Go Train Safety and Health, and Partnership labor-management online courses. Licenses can be requested through a joint application by management and labor. Find answers to Frequently Asked Questions about Online Learning.

Work and Life program courses help employees deal with issues that may impact them at work and at home. NYS managers & CSEA leaders to bring these courses to their worksite! Find answers to Frequently Asked Questions about Work and Life programs.

Safety and Health programs offer training that helps create a safe and healthy work environment. Courses provide the skills and information necessary to foster the implementation of safety and health regulations and maintenance of safe work environments. Find answers to Frequently Asked Questions about Safety and Health programs.

Labor-Management services help develop skills for fostering cooperation between CSEA leaders and agency managers through contract administration training, labor-management committee training, and other custom training and facilitation. Local, regional, and statewide labor-management representatives work with Partnership staff to learn how to strengthen labor-management relationships and facilitate solutions to problems. Find answers to Frequently Asked Questions about Labor-Management Services.

Quality of Work Life Grants assist labor and management leaders to improve working conditions and quality of work life. Local labor-management committees may apply for grants to address working condition issues, and support health and wellness, employee recognition programs, and break room equipment purchases. Find answers to Frequently Asked Questions about Quality of Work Life Grants.

Labor-Management Workforce Development Grants support unique workforce and organizational development challenges such as large scale issues in the workplace or specialized employee job skills training. Proposals require the involvement and collaboration between labor and management and assume agency/Partnership sharing of project costs and resources. 

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