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Clerical and Secretarial, Institutional and Direct Care, and
Operations and Maintenance Programs FAQs

FAQs - Find answers to Frequently Asked Questions

AVAILABILITY OF COURSES

If the Partnership course that an employee is interested in taking is not offered in his/her immediate area via the Skills for Success catalog and there aren’t enough interested CSEA-represented NYS employees at their worksite to justify bringing the course on-site, what are the options?

Do both CSEA local presidents and NYS management need to jointly agree to request an on-site delivery of a Partnership training course?

How are courses and locations for the Partnership’s Skills for Success courses determined?

ELIGIBILITY TO ATTEND COURSES

If an employee is working in a clerical title (ASU), is he/she eligible to take a Partnership course specifically tailored for an operations title (OSU) (e.g., Carpentry Basics)?

The Partnership’s web site and publications say that Partnership courses are for the exclusive benefit of CSEA-represented NYS employees. Can co-workers or supervisors who are not represented by CSEA attend a Partnership course?

REQUESTS FOR NEW TRAINING TOPICS

What can an employee do if a training topic of interest is not listed in either the Skills for Success or Resources catalogs?


AVAILABILITY OF COURSES

If the Partnership course that an employee is interested in taking is not offered in his/her immediate area via the Skills for Success catalog and there aren’t enough interested CSEA-represented NYS employees at their worksite to justify bringing the course on-site, what are the options?

Employees can work through their management representatives or CSEA leader to determine if neighboring NYS agencies/facilities have similar training needs to justify a request that the Partnership schedule a future Skills for Success course in the employee’s area or arrange for an on-site delivery of a course. [Return to Questions]

Do both CSEA local presidents and NYS management need to jointly agree to request an on-site delivery of a Partnership training course?

Yes. All requests for on-site delivery of Partnership courses require the joint approval of management representative (e.g., personnel director, training director, facility director or equivalent) and CSEA local presidents. [Return to Questions]

How are courses and locations for the Partnership’s Skills for Success courses determined?

The main factors that determine the courses and locations of Skills for Success courses are: number, job titles and training needs of CSEA-represented NYS employees located in that particular region of the State; availability of training space in the area; recommendations from management representatives and local CSEA leaders; and most recent holding of the course topic in the area. [Return to Questions]

ELIGIBILITY TO ATTEND COURSES

If an employee is working in a clerical title (ASU), is he/she eligible to take a Partnership course specifically tailored for an operations title (OSU) (e.g., Carpentry Basics)?

Yes. However, courses are specifically designed around the job-related responsibilities of CSEA-represented NYS employees working in a specific bargaining unit. Employees and their supervisors should carefully read the course descriptions. [Return to Questions]

The Partnership’s web site and publications say that Partnership courses are for the exclusive benefit of CSEA-represented NYS employees. Can co-workers or supervisors who are not represented by CSEA attend a Partnership course?

Yes. Under certain conditions, employees not represented by CSEA are eligible to attend Partnership courses. For example, since all Labor-Management Services courses are specifically designed for both labor and management representatives, non-CSEA management representatives (e.g., M/C, PEF, and NYSCOPBA) are eligible to attend. Additionally, Management/Confidential (M/C) employees working in a transition title supported by the Partnership are eligible to attend Clerical and Secretarial courses. For worksite courses, if space permits, non-CSEA NYS employees may be eligible to attend if approved by management representatives and CSEA local president. [Return to Questions]

REQUESTS FOR NEW TRAINING TOPICS

What can an employee do if a training topic of interest is not listed in either the Skills for Success or Resources catalog?

An employee should contact his/her management representative or CSEA leader and request that he/she contact the Partnership regarding new course topics. The Partnership is open to developing new course topics that will help CSEA-represented NYS employees develop new skills or upgrade existing ones. [Return to Questions]


Note: If you have not found answers to your questions, see other categories of FAQs, check out the catalogs and publications on this web site, or contact the Partnership.

 

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