Clerical and Secretarial Programs

Can help you or your employees:

• refresh and enhance essential job skills
• broaden knowledge to meet the demands of changing job duties
• use techniques for improving work productivity
• develop skills necessary for job mobility

Training courses are specifically designed around the knowledge, skills, and abilities required of State employees in clerical, secretarial, and office paraprofessional titles as well as in administrative/program traineeships. The courses may be suitable for employees in other titles.

CSEA-Represented NYS Employees

You can take charge to obtain training for you and your co-workers. Discuss your training needs with your supervisor or your CSEA leader. Check out the descriptions of courses that can be brought to your worksite through a Worksite Training Application [pdf].

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NYS Managers & CSEA Leaders

The Partnership offers a broad range of programs and services that can support your workforce development needs. These programs and services can be brought to your worksite through a Worksite Training Application [pdf] made by labor and management.

You can also encourage your employees to take advantage of the learning opportunities available to them through scheduled offerings of selected courses throughout the State.